Customer Ratings & Reviews

"As an avid tech enthusiast and a home cook who loves to keep things organized, the Samsung Bespoke refrigerator with the Family Hub screen has been a game-changer for my kitchen. I was initially drawn to its sleek, customizable design, but the technology inside is what truly sets it apart. ​The Family Hub screen is more than just a novelty—it's the central command center for my home. I can effortlessly create shopping lists, look up recipes, and even mirror what's on my Samsung TV while I'm cooking. The internal cameras are surprisingly useful; I can check my fridge's contents from my phone at the grocery store, which has saved me countless trips and a lot of money on forgotten items. The integration with other smart home devices is seamless, and I love being able to control my lights and thermostat directly from the fridge. ​Beyond the tech, the refrigerator's performance is top-notch. The cooling is consistent, and the flexible compartments allow me to customize the space to fit everything from large platters to a week's worth of produce. The beverage center is a fantastic feature, providing quick and easy access to filtered water and ice. The ice maker is efficient and the ice is always clear and ready. ​This is more than just a refrigerator; it's a smart appliance that has genuinely improved my daily routine. It's a significant investment, but for anyone who values design, technology, and convenience, the Samsung Bespoke with the Family Hub is well worth it. Best Buy's service was also excellent, with a smooth delivery and installation process."

For almost 2 months we used,I honestly overwhelmed and super nice to use, especially for my kids because they are so smart for this, Yes very reliable ice makers, effective temperature control , and very convenience, we really amaxed with the fingerprint - resistant opener very friendly redge and we love it so much.

The four door is sleek. It’s like having 4 mini refrigerator in one. Especially the bottom freezer doors is creative. No need to stack up food one on top of the other. Auto door open is innovative but really not usual as it’s slow to open. 3rd door can be a fridge or a freezer that’s innovative as well. The built in water pitcher is handy and time saving as the water is filled automatically. Finally, AI scanner (to know what’s inside and what’s not) has taken this to all new level knowing what’s in the refrigerator so as to know what to buy. Initially, the scanning sound was annoying but once we see the results we just ignore the scan pings. Honestly, I haven’t used this feature extensively.

Excellent help by store representative in appliance section. Advised us about Labor Day sales and helped with options even when not asked. Absolutely in love with our new appliance. Thank you again Best Buy as we will continue to make our purchases in the future with you guys!!

Very nice Samsung Bespoke refrigerator. It is very spacious, looks great and has a lot features than the previous model I had. AI technology. auto open and . Love the screen size. Also the new location if the ice maker is a great choice. I was going to give it 4,stars because of the sound quality but this a refrigerator speaker. Overall it’s does the job.

Best desition ever! I like how I can keep everything on one place. The fridge is really spacious the freezer is cool with all of the bins really good to organized your meats in separate bins! Been able to listing to a pod cast while cooking is the best! Overall I am in love with my new Fridge worth every single penny!

Love my frdge and its featues. My granson sits at the island eats and watches his favorite cartoons. Beautiful refrigerator.So far so good,not a single problem.

I love it,excellent refrigerator. Works very good.

Awesome fridge, looks great in the kitchen, very modern and sleek. Got a lot of compliments from friends and family. We dont use the AI camera or the feature much. The family hub is cool but not really necessary. It does keep my beers cold, so i would recommend.

Love my new kitchen . This samsung frídge is amazing. Lot of stuff !!! Love Alexa included. Bixby works with me in the kitchen . Love it!!!!

Received this appliance as an open box excellent condition item. It arrived with a dent in the front . Customer service was very helpful with arranging for pick up

Product is perfectly fine but Bestbuy customer service and installation is terrible Do not buy your expensive equipment from Bestbuy If you have issue with it then you will be on the phone all the time And none of their representatives have any solution for you All they do is escalate it every time you call them I had issues with installation 4 weeks ago and I told them straight away But they are still escalating after 4 weeks

We love it omg the best purchase I’ve done this year

Excellent service and the item is super. I love best buy

Absolutely love my Bespoke refrigerator! This fridge completely transformed my kitchen. The customizable panels let me choose colors that match my space perfectly, and it looks so sleek and modern. The interior is super spacious, well-lit, and everything stays at the perfect temperature. I also love how quiet it is — you barely notice it’s running. It’s both stylish and functional, and I’ve gotten so many compliments from guests. Highly recommend!

I don’t usually write reviews, but I am so blown away with this refrigerator that I felt the need to. Beverage center is amazing and incredibly useful, ice maker actually works, unlike my previous Samsung fridge. Having the ability one section a freezer or fridge is very helpful. Love everything

I recently purchased the Samsung Bespoke 4-Door Flex Refrigerator, and it has truly transformed my kitchen experience. Here's why I think it's a standout product: Design and Aesthetics: The customizability of the panels is a game-changer. I was able to select colors that perfectly match my kitchen decor, giving it a sleek and modern look. The refrigerator's clean lines and sophisticated finish make it a centerpiece in my kitchen. Flexibility and Space: The 4-Door Flex feature is incredibly convenient. The ability to switch one of the compartments between fridge and freezer modes offers unparalleled flexibility. This means I can adjust storage based on my needs, whether I need more space for fresh produce or frozen goods. Performance: The cooling performance is top-notch. Everything stays fresh longer, thanks to the precise temperature control. The Triple Cooling System ensures consistent temperature and humidity levels, which is crucial for preserving the quality of food. Convenience Features: The beverage center with the autofill water pitcher and dual ice maker is fantastic. Having cubed and nugget ice options available is a small luxury that I didn't know I needed. The fridge is also very quiet, which is a big plus. Smart Features: I love the smart connectivity. Being able to monitor and control the refrigerator from my phone adds an extra layer of convenience, especially when I'm out shopping and need to check on what's in stock at home. Energy Efficiency: It's also great to know that this refrigerator is energy efficient, helping to keep my electricity bills in check. Overall Satisfaction: The Samsung Bespoke 4-Door Flex Refrigerator is a perfect blend of style, functionality, and advanced features. It’s a fantastic investment for anyone looking to upgrade their kitchen with a high-end, versatile appliance. I highly recommend this refrigerator to anyone in the market for a stylish, flexible, and efficient kitchen appliance. It has exceeded my expectations in every way!

Been very happy with fridge. Everything has a place and everything is visible. Really prefer the vertical freezer vs a pull out pit where everything disappers. Kids really enjoy drawing pictures and saving their digital art on fridge interface.

I recently purchased the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator, and I couldn't be happier with my choice! This fridge is not only stylish but also incredibly functional, making it a standout addition to my kitchen. First and foremost, the customizable design allows me to choose colors and finishes that perfectly match my decor. The sleek appearance elevates the overall look of my kitchen, making it a focal point. The spacious 29 cu. ft. capacity is a game-changer. With four doors, I have ample space for all my groceries, and the Flex Zone drawer is perfect for storing a variety of items, from fresh produce to beverages. The organization features, like adjustable shelves and dedicated compartments, make it easy to keep everything tidy and accessible. Performance-wise, this refrigerator excels. The cooling system maintains consistent temperatures, ensuring my food stays fresh for longer. I also appreciate the energy efficiency, which is a plus for my utility bills. Additionally, the smart features, including Wi-Fi connectivity and compatibility with smart home devices, enhance the user experience. I can monitor the fridge's status from my phone, receive alerts, and even find recipes based on what I have inside. Overall, the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator combines style, functionality, and advanced technology seamlessly. I highly recommend it to anyone looking to upgrade their kitchen with a versatile and beautiful appliance!

It’s a very nice fridge the amount of space is nice compared to previous model. Hope it last longer then its predecessor.