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Customer Ratings & Reviews

Your price for this item is $3,499.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.6 out of 5 stars with 113 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 113 reviews
  • Rated 5 out of 5 stars

    Dream Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Refrigerator. Hi tech has everything i need. And works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very good refrigerator. The best one I ever had. A little expensive but very well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great purchase. Do not need to buy an additional freezer once I was able to get everything in this freezer perfectly organized. We had to wait for the refrigerator but it was worth it. Best Buy delivered the refrigerator a month earlier than first expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really cool it works wonderful and really like the idea of the monitor so big and is all the time connected to internet, also like the feature about the cámara and that tells me what is inside and what is remove. A great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. A bit touchy auto-open. The screen is fun, but no way to cancel the auto-on feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke AI Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi tech. Works great. This product has every bell and whistle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great product I love it, I would recommend this fridge to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to use. Tons of buttons to mess with and explore .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and highly sophisticated refrigerator. My only reservation is that it is prone to showing fingerprints on the stainless-steel finish and the Smart Hub screen, thus requiring constant wiping and polishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool but expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple weeks but everything seems to be working great. Lots of cool features. Kind of expensive for a device that basically keeps food cold but hey, I paid it so…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, it’s easy to connect with phone, high with speakers and clarity is 100%. The doors can open automatic just by touching it lightly. I recommend this refrigerator has a lot of amazing features i didn’t even know!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself time and money! Buyer BEWARE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is complete GARBAGE. Do yourself a favor and just do not buy it. I had read reviews, but I ignored them, thinking people were just not tech-savvy. Not the case! While this is gimmicky, the real problem is that the refrigerator is full of bugs and, honestly, is a complete waste of money. We purchased the refrigerator on July 1, and by September, we were already having MAJOR issues. The wifi keeps popping on and off, and I have tried everything. I googled it, and it seems many other users have this same issue, and nobody can get it fixed. I have an almost $5000 overpriced refrigerator. I will NEVER buy another Samsung refrigerator, and I highly recommend that you do not either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We aim to provide you with a hassle-free experience while using your Family Hub Refrigerator. Let us help you.

      To have a smooth experience in connecting your fridge to Wi-Fi, please refer to page 53 of the unit's manual and review each bullet:
      https://downloadcenter.samsung.com/content/UM/202509/20250925100116971/DA68-04752V_T-TYPE_RF9000D_EN_MES_CFR_250806.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151224632 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entertainment for the whole family. Love the handleless look. Great addition to our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love! Looks great in my kitchen! Wish my kitchen was bigger to add another one lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bedpoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this just over a month ago and I'm loving it. I especially like not having the water on the outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AI refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice refrigerator very big, the one problem I noticed I have to reboot the screen at least once time in the week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Too much space and is very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Majestic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looking great in the kitchen, amazing No noise Elegant

    I would recommend this to a friend