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Customer Ratings & Reviews

Your price for this item is $3,299.99
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The comparable value price is $4,499.99

Customer reviews

Rating 4.8 out of 5 stars with 80 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub+ for its spacious interior, smart features, and large screen. They appreciate the high quality of the product and the convenience of the beverage center and ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 80 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this way more than I thought I would. Kids went bonkers over the tablet features (memos with voice recording, YouTube, artwork screensaver and Alexa integration to name a few) and we love the fact this thing has everything you could ever want or need in a refrigerator. It is huge, has tons of options with the adjustable shelves, beverage center, dual ice maker and flex zone that we are using for beverages and snacks. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    RECOMMENDABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's nice refrigerator very spacious and we are happy taking this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Before You Buy the Samsung 29 cu. ft. Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Measure the target space (door extends up 3" above top 2. Doorway into house measurements (fridge doors can be removed) 3. Lots of unpacking for drawers and shelves 4. understand the fridge/freezer best settings 5. There is no user software guide which might be challenging. 6. have the delivery team help you with base settings All-in-all, highly recommended and well worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Family HUB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased!! Would high recommend. I like the automatic water filler

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best buy return process for appliances is horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was mislabeled as a full size fridge but was actually counter depth fridge when i checked the meadurments. i tried to make delivery team take it back immediately on delivery after getting in the house and they refused stating call bestbuy to reschedule a pick up. i have called best buy twice setting up two dif pickups first one they said no one answered the door second time they showed up with a truck that had no room for the fridge and again i was told. call best buy to reschedule . now their help line is saying their systems wont allow them to reschedule a pickup alk the while the everyday the return window deadline gets closer and closer… horrible horrible experience overall never again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with their return process.

      Have a great day.

      -John Samsung

  • Cons mentioned:
    Delivery damage

    Rated 5 out of 5 stars

    Super Happy with product...Best Buy delivery?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Love it. We use the flex door as a fridge as we have separate freezers. The beverage center is great. Love having cold filtered water always ready. We use for pets, coffee, etc. A feature no other fridges have. Only issue? Delivery...they dented a front panel and scratched the floor. Still waiting on Best Buy on that. Not good there.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I love all the features. The redesigned screen is huge. The screen is so big that at times you accidentally touch it when opening and closing the door. Not a huge issue, just need to be careful or back out of whatever you selected of accident. The redesign of the ice maker seems to be working better than the old in door model that I use to own. The smart hub is great for families that share a google calendar (we use this all the time). Overall great refrigerator, love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Awesome !!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great and spacious. It has all the goodies and tech that I need. Best refrigerator that I ever owned. Samsung is the best. Wont regret it if you buy. The cool part is the ice maker. It makes 2 different ice cubes and also in the fourth door you can change it to a freezer or part of the fridge. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung has done it again with this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Frig. on this side of Heaven. The appearance is great, and smart in all its controls. Very spacious to store your food. I can appreciate the entertainment part of it as well as the bluish led lighting inside of it. This refrigerator is fancy and very good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy of the neighborhood!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator sets the gold star standard. The beverage center is convenient, the shelves are spacious and adjustable, the lower flex door/compartment makes this a versatile fridge for any family. Oh - and Family Hub: incredible. This is our second fridge with FamHub. When searching for a new refrigerator, I refused to buy one without FamHub!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Truly Innovative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It’s spacious and gave our kitchen a great look.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Hope better luck this time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had an older model Samsung smart family hub refrigerator before this one an only lasted 7 years. Hope I have better luck with this one as they are pretty expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful,amazing. Especially divine, and recommend this one for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Very cool and modern

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great in the kitchen, the screen with all the apps is a game changer. So much room in the fridge and the beverage center is very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had it very long but like it. The grandkids come over and watch tv on it also. Our old refrigerator had the big drawer and food would get stuck behind it or the kids would not close it properly so we like the door design better and you can see your stuff much better. The only flaw I don’t like so far is is if you don’t push the ice up it can fall down in the drawer but it’s easy to grab and disgusted.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family and I are enjoying this great addition to our union. The family hub has features for all members to experience. We have downloaded over 400 photos to be displayed as a slide show. Watch TV, listen to music, access the internet, see what's in the fridge from the outside via mobile phones and/or touch or voice command. Too many functions to list. Thank you Best Buy and Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Definitely Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the cost, definitely a fridge worthwhile to spend the money on. So much versatility, lots of options, quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen
    Cons mentioned:
    Fingerprint

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge and the big screen, only thing I wish it was fingerprint free

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Awesome Smart Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is awesome. I had never previously had a smart fridge before so this was a first. You have a camera on the inside so you can check up on items in the fridge without even opening it. It’s a Samsung product so it has a lot of Samsung specific apps. They also have Spotify available (only thing I wish, is that they would have Apple Music available).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, Loving the refrigerator. This is one of the greatest purchase I ever made on the refrigerator  if you have the money, you will not regret it 

    I would recommend this to a friend