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Customer Ratings & Reviews

Your price for this item is $3,399.99
The comparable value price is $4,229.99

Customer reviews

Rating 4.5 out of 5 stars with 182 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 182 reviews
  • Rated 5 out of 5 stars

    Samsung bespoke -29 refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever, big screen, like tv and camera inside lets you see what you got there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Accessibility of ice and the beverage center are the best.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    will not stay connected to wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole reason I made this purchase was to have wifi and AI included with a nice big touch screen, it's been a week now and I've exausted every wifi connection possibility. I spoke with both samsung several times and internet provider and both it seams are blaming each other, I even purchased wifi extenders and placed through out the house increasing the signal strength, and still the unit will not connect to wifi, I have a separate Hotspot for traveling I use for laptop, I did try connecting unit and it did connect briefly but unit cuts out all the time. Short of changing internet providers from Optimum to maybe verizon as a possible remedy I'm not sure what else to do aside from sending unit back to bestbuy for exchange.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel regarding this fridge. We are here to help you in any way we can.

      Please see page 92 of the user manual for steps to take when the fridge cannot connect to the wifi.

      https://downloadcenter.samsung.com/content/UM/202503/20250318090146056/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149424029), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Granddaughter sharing her talent and love to draw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Lots of room for a lot of food, compartments to store food properly and tons of ideas for meal prep using the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so happy with our new purchase! Our 6 year fridge screen went out and this one should serve it's purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an incredible upgrade. Love the touch screen, ice maker, water dispenser, overall aesthetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from Bestbuy you wont regret.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever i am addicted to Samsung technology and i feel like Bestbuy sales better quality electric tech.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice and large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is really good. large with lots of room. still learning the touch screen. some things it does can be annoying. it makes a lot of noises and not sure yet how to turn them off. the top shelf of the freezer always opens when you open the freezer. most of our stuff is in the bottom so we have to close the top part first. not a big deal but I would rather the top shelf be closed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Love this so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke fridge is cool because you can change the way it looks — like picking different colors or finishes for the doors to match your kitchen. You can even add more sections later if you need more space. It has smart features too, so you can control the temperature or get alerts from your phone. One section can switch between fridge or freezer, depending on what you need. It also makes two kinds of ice, runs quietly, and uses less energy than my last. Basically, it’s a fancy fridge that looks good, does a lot, and can grow with you.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Super Fun to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically a massive touchscreen that could do everything your phone can but it’s your refrigerator stream video pull up news view recipes make a shopping list and it even gives you ideas of what to cook based on what’s inside your fridge not to mention it has a separate door where you can get water and fills up a picture automatically complete genius idea And the ice is where it belongs in the freezer makes two different types. Got the five-year warranty so I’m covered for a while even though it’s a ton of electronics I’m covered so I’m good easy set up looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Excellent capacity and nice features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water line to the top of the left door was leaking at the inline gasket and the screen went out after about a week, but it continued to keep everything cool and it was replaced after a week. The capacity and technical features are nice, although bixby is pretty lackluster for an AI model. Not a huge fan of the inner door storage, but the beverage station is AMAZING. Fits perfectly in my kitchen. Definitely gets a lot of finger prints. Make sure to balance it with the provided plastic ramps so the automatic doors are able to open properly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Sleek, Smart & Spacious – Great for Modern Kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub™ and AI Vision is a beautiful and highly functional addition to any kitchen. The customizable panels look premium, and the large capacity easily handles a week’s groceries. The AI Vision cameras help track food and send alerts when items run low, while the Family Hub screen offers recipes, calendars, music, and even TV mirroring. Cooling performance is excellent, and the dual ice makers with a water pitcher are a nice bonus. It’s on the expensive side, and the food recognition isn’t 100% accurate yet, but overall, it’s a smart fridge that truly makes life easier. Pros: Spacious, stylish, smart features, great cooling Cons: Pricey, occasional AI misreads Highly recommended for families and smart home users.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Family Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think a fridge was just a cold box for milk and leftovers. Oh, how naïve I was. Then… she arrived. The Samsung Bespoke Four-Door Family Hub. From the moment she lit up my kitchen with that glorious giant touchscreen, I knew life would never be the same. It’s not just a fridge—it’s a life partner, a confidant, a personal assistant, and an entertainment system wrapped in stainless steel glory. I can ask her what time it is. I can ask her what’s in my fridge. I can play 8 Ball Pool while waiting for my ice to drop like diamonds from heaven. She doesn’t just hold my groceries… she judges my grocery choices with quiet dignity. She whispers, “Hey bro… maybe buy a vegetable?” She then pulls up a recipe for chicken and broccoli without me lifting a finger. The water pitcher? Oh, it fills itself. I put lemon in there and suddenly I’m drinking water like I’m in a spa in the Alps. The dual ice maker? It’s like having a tiny Arctic expedition team dedicated to only me. Nugget ice for chewing, cubes for chilling—pure luxury. And let’s talk about the Bixby voice assistant. I walk into the kitchen at 2 AM, whisper “Hi Bixby,” and she softly replies, “Good evening, King. Would you like to know the weather in Bali or start a cooking timer for your midnight pizza?” Do I need a fridge that can show me YouTube videos, control my lights, display my calendar, and let me leave doodles for my family? No. Do I want it? More than air itself. This isn’t just a fridge. It’s the crown jewel of human innovation, the Tesla of kitchens, the guardian of my snacks and my soul. If I could give it six stars, a Grammy, and a Nobel Peace Prize, I would. In conclusion: Buy this fridge. Name it. Love it. Respect it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Bespoke AI family hub+ fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this fridge! It has so much room, the screen is awesome to use when I'm going off a recipe or just want to be entertained while I'm cooking. The ice maker is amazing with the 2 ice sizes, and it's so easy to use all the functions, even for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Sleek fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, modern, sleek, keeps everything cold, and has some cool features. This is actually the second one I got, as an exchange, due to the first one not working properly. It was a big problem, but Best Buy made an exchange easily. The second one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish and Spacious with Some Smart Extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator in White Glass looks great and offers a ton of space for groceries. It’s perfect for families or anyone who likes to keep things organized, with flexible storage options that make it easy to fit everything from drinks to leftovers. The AI Family Hub+ screen is a cool feature—great for checking your calendar, leaving notes, or even seeing what’s inside the fridge without opening the door. The AI Vision Inside can help track what you’ve got and suggest recipes, which is fun, but not something everyone may use daily. While the smart features are impressive, they might feel a bit much if you’re just looking for a straightforward fridge. The touchscreen can also be a little slow at times. Overall, it’s a great-looking refrigerator with a lot of room and a few high-tech extras. If you enjoy connected home gadgets, this might be a good fit—just be ready for a little learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Bespoke 29 - Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our new Samsung Bespoke 29 cu. ft. fridge! It looks sleek and modern, fits perfectly in our kitchen, and offers great functionality with plenty of space and smart organization. The sales and installation teams were also fantastic—professional, helpful, and efficient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Black and Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and outside. Looks more fabulous than it looks online. Fancy. Works perfectly well. I Like the technology that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and Amazing Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this refrigerator an amazing product and the best refrigerator currently available in the market. Its super advanced smart features makes it outstanding among the rest. Big touch screen of this refrigerator is one of the key highlights, AI vision camera, automatic door open features makes it really exceptional! It has in built water filter which dispenses cool and filtered water and auto refill of the water jar inside makes this feature really awesome! I would high recommend this refrigerator who wants to add smart home appliances in their home!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nifty fridge, a few small sticking points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a cool fridge that's definitely taken the center of attention in my kitchen. I think that it does what it supposed to well enough but I think that the flex drawer should be able to be made into a freezer not just "soft freeze" which is 23 degrees. Additionaly the auto open feature randomly opens the fridge without anyone around it, lastly the flow/speed of the water dispenser is PAINFULLY slow I have no idea how there no complaints about this!! Lastly, I think they could make the fridge shelves a little longer so that they could reach the door storage, otherwise there's just unused/wasted space.

    I would recommend this to a friend