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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1944 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center for its convenient beverage center, overall performance, beautiful design, and ample storage space. Many are pleased with the ice production, perfect size, quiet operation, and effective temperature controls. However, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,944 reviews
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Better than we imagined!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for us! The beverage center is helpful for adding more water to our daily routine, the middle drawer is very useful, and the storage space in the freezer is appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy. Love the beverage center. The ice maker with the two different kind of ice is great. The middle drawer that can be refrigerator or freezer is very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things very cold. I kinda wish the shelves had more options for placement as you cant fit a full watermelon inside but this. I was a little concerned the pitcher wouldn't fill up fast enough but its actually quite quick, same goes for the ice trays. Sadly the only complaint I have is with best buy's way of delivering things to customers. I tried for a month to get this fridge installed but they kept sending the installer before the actual unit came and the rep on the phone just could not do anything to help resolve this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Be careful with Best Buy installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this fridge is awesome and worth it, but the installation was a nightmare, they had to take it apart to enter to the house, and that is ok, but 1st, they did not put the parts above blankets, just right there in the cement outside, and when they were trying to take the middle door, they yse power tools and they could not get it out, so i bet they damage the screw head, after a few weeks of use, the freezer is creating frost, i reach out to Best Buy but they say is samsung warranty issues, and trying to reaching to samsung is a nightmare, and it has to be a gap that the bottom door has after they put it together. So far the other part of the fridge is performing well, it is good for a family of 5. It is important to measure where you are going to install it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We aim to provide you with a hassle-free experience while using your fridge. Let us help you.

      We recommend consulting the resources below to address any performance issues with your refrigerator. Please click the link and the hyperlinks for helpful tips.

      Frost in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150067331, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung BESPOKE 29cu Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE this refrigerator! The way it is set up allows for so much organization & easy seeing of where everything is. The large center drawer is where we keep our drinks, makes it easy to get to without wasting the cold air from the main food storage.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Best option, but still room for improvements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Instead of talking about the many great features, I'd like to be different and talk about what I wish it had, even though it's great as is. I'd like it if the beverage drawer was just a little taller so Rockstar cans, etc. would fit upright. I wish there was a 3rd drawer in the freezer or a slot at the front that would fit a pizza box, because almost all of us have a box of pizza saved for emergencies. Somehow the stainless steel seems to really attract fingerprints. Easily fixable, but the fingerprints show up really well. Finally, it would be good to have a couple other options for shelf placement in the fridge section. The top shelf is very close to the top. The bottom shelf is very close to the bottom. Sometimes, though a nice 60/40 split is needed when there are a lot of taller items.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It makes both big and small ice. It has a pitcher that you can make lemon water. The installation and installers did a great job and showed me how to work this fridge and explained everything to me that I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great refrigator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I love the flex drawer as you have five temperature choice—great for sodas. I also love that the water dispenser and pitcher are hidden for a nice clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Lou's thoughts on the new Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been enjoying the spacious refrigerator bays and doors to store and reach for items. also Love the two type of ices for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge, Great Size, Love Pitcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung fridge has brightened up my whole kitchen. The color is fun and goes beautifully with my wall color and countertops. The Beverage Center is fabulous! Having the pitcher makes filling up large bottles or the cats' water fountain a breeze. This fridge cooled down within an hour of being installed and so far has kept everything fresh. The size is perfect for our family. The only thing that seems on the cheap side is the latch for the freezer drawer. It is basically useless and seems flimsy. The drawer stays closed fine, and can be pulled open easily, so not sure what the purpose was for it in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Great layout, storage, ice, and water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new fridge in 15 years. The size, storage, and layout is great! I have never had an ice maker, and this makes two sizes. The ice and water internal keep from any spillage I have see from the exterior door dispensers. My only concern is I find food spoiling sooner than in my older fridge. The temp was on 37 (now 36). ie Milk, cheese, meat. I don't know which of my fridge's are not displaying the true temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Had to get a plumber for the water line as it's my first ice maker fridge. Convenient

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It’s aesthetic practical the space is amazing. And the best it’s silent not nice at all

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Best refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a convenient appliance. It fits all of my family's needs, from refreshing infused water or tea, drinks on hand for party guests to chilled white wine. The ice capabilities are endless. I highly recommend this refrigerator to those who love to entertain both family holidays or weekend gatherings with friends

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. There is a lot of room in it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. The middle drawer is excellent. It stores wine, soft drinks and beer. The icemaker makes two sizes of, ice one small and one larger. There is adequate space in the freezer, and refrigerator is large.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sleek Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phenomenal refrigerator. Sleek design and optimal functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    CherylG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and sleek design. Love the two different ice size and the water container.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most perfect delas. I Love it. Work great, Good space for storage

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing. I was worried about the water tasting weird but it taste just like bottled water. The beverage center is my absolute favorite.

    I would recommend this to a friend