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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and efficient ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not as fingerprint-resistant as they had hoped.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,945 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues since the installation and everything works as advertised. Very easy cleanup and definitely less fingerprints than previous fridge. Wife loves the beverage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #NC 12967895 case # 363407709 Great refrigerator... but bad customer service

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 3 out of 5 stars

    Not a fan of the ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great, spacious fridge with a nice middle drawer for veggies. The drawer is also great for easy access to snacks for little ones that can’t reach into the fridge. My only complaints are the water filter is awkward and when I changed mine, it leaks for a bit then stops and the ice maker. The ice maker is located in the freezer drawer which needs to be pulled open to access. There’s a weird cover over it and another drawer for the scoop. It’s cumbersome and silly. I’d prefer it be located in the beverage center, which is great by the way. The only odd thing about the beverage center is that the water isn’t cooled except in the pitcher (which is limited). Great fridge with customizable doors. It connects to an app so you know if the doors are left open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are glad to receive your honest feedback about the design of the Samsung refrigerator. Let us help you with the water filter.

      Please see the link below about the steps to properly install the water filter. Kindly watch the video and click the embedded words inside the article.
      https://www.samsung.com/us/support/answer/ANS00060149/

      In addition to the link above, you can check the link below if the refrigerator's water filter is leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146600666, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a month and so far it works great and we love the built in beverage center! The only issue so far is that the top freezer shelf frosts over more than I would expect. It's something I'll keep an eye on to see if it gets worse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Best Buy Pros!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was amazining. Performing well above expectations. the price was about $400.00 less that we could find elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space storage area and the durability of the item. And to top we got free panels due to promotion

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The beverage door is awesome and it is spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Bespoke great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage system in the door. Great ice two types at the same time! Love the ability to organize without having a big ice machine in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! No issues in the first month. Love the beverage center and the size of the freezer. Build quality seems high.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra space we now have, especially in the freezer and the "4th" door. The beverage center is awesome and we use the infused water in the pitcher all of the time. The style of no handles allows for a much bigger fridge without jutting out into the kitchen too far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    It’s a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with it.. so much room, just what I need it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant and perfect for new style. Look amazing with new design and flex

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the simplicity and works great so far. The self filling pitcher is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space and we LOVE the beverage center and the two different sizes of ice. Life changing for our family! We had to wait 5-6 weeks until it was in stock for delivery but it was worth the wait. And delivery was fast and professional too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 door flex drawer fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools evenly and has plenty of storage. I like that it has a flex storage to add meats, drinks or sort serve ice cream.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage center. Literally has the best water! The ice maker makes two sizes of ice. I love that it is in the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best tasing water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves having cold water always ready in the beverage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung refrigerator has been great. One month in and the family really likes how much room and storage there is. Feels like it fit double what we could in our old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. So much room and great ice maker. Having the ice maker actually in the freezer is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this fridge. The dual ice maker is absolutely our favorite. The beverage center and third door drawer are tied for our second favorite thing about this fridge.

    I would recommend this to a friend