Customer Ratings & Reviews

Elegant and perfect for new style. Look amazing with new design and flex

We’ve had this refrigerator for about a month and are returning it. While it’s sleek and modern, several usability issues make it impractical for daily use. Handles The lack of handles was our biggest issue. Both my husband and I instinctively reach for where handles should be, leaving fingerprints across the front despite the “fingerprint-resistant” finish. After a month, it still felt unnatural. Water Station Door The water station door isn’t intuitive. Without a handle, finding where to press or pull each time feels clumsy. What should be a simple motion becomes a small but constant frustration. Water Station Space The water station takes up a large portion of the left door’s interior. If you store a lot of condiments or ingredients, you’ll lose valuable space. The built-in pitcher is convenient, but the trade-off in usable storage isn’t worth it. Freezer Door Again, no handle. We didn’t realize how much we relied on a good grip until this design. It looks clean but feels awkward every time. Freezer Drawers Inside the freezer, the two-tier drawer system isn’t smooth. The top drawer for ice and smaller items blocks access to the lower section, so you end up fumbling around to reach what you need. Visually, it’s a beautiful appliance, but day-to-day function matters more. For us, the design choices sacrificed practicality for aesthetics, and that made it a return.

Wife loves it. I am hopeful it lasts. If it does its amazing. The beverage center is great and the middle drawer is perfect for some brews.

I love this fridge, it has so much space and the middle drawer is great for storing fridge snacks! One of my favorite parts is the smaller ice cubes it makes and that there are two different sizes.

My family loves having cold water always ready in the beverage center.

Purchased at outlet store as open box. Just a couple minor dents and scratches. But great thing about the Bespoke fridges can order new panels. Fridge is huge. Love the 2 styles of ice. The bites really cool down drink fast.

I’m in love with it.. so much room, just what I need it

I bought it out of necessity. I love the flex drawer but the shelving for me does not allow for optimal storage. My previous Samsung was really good in terms of being organized. If i had time i would have shopped a little longer.

Good fridge, very white. Love all the internal space and the extra compartment in the middle serves as a nice way for my father in a wheelchair to reach food at his level

Best refrigerator I’ve ever owned and I’ve had a subzero… I love the beverage center the icemaker I love that there’s no handles. Just a beautiful refrigerator. Nice and cold.

Beautiful Fridge with a lot of storage capacity! It fits extremely well with the colors of the kitchen cabinets and the floor!

Great size , love the design and sleek look. Love the 2 kinds of ice !!

best in class of Any major appliance brands that is commercially available acrossd multiple regions

I was leery of Samsung refrigerators due to ice maker issues with my last refrigerator. They appear to have solved this issue by putting the ice maker in the freezer and offering two types of ice. So far it has performed as advertised.

Really nice refrigerator and a great value. We actually bought two more for each of our sons for their housewarming gift. We liked it so well.

Door not close properly, I tried to fix it by myself but I couldn’t

Excellent refrigerator does more than what we expected. Easy to clean outside, everything else works great. Would purchased again.

Refrigerator is great! We have had for about a year now with no issues, our sales person was very informative and helped us with all of our needs

Love this fridge, the hydration station within the door is awesome. Love having the self filling pitcher. The space the fridge has is great as well. So far no complaints.

This refrigerator is awesome. It is set up perfectly for organization. We especially enjoy the beverage unit.