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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and efficient ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not as fingerprint-resistant as they had hoped.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,945 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all I want and in a very convenient package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two was very professional, understanding in dealing with an elderly clienr, and patient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very spacious. So far so good. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, lots of storage and is very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, the layout and design is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke for the win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and colors. Has ample room and capacity. Love the beverage center

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Looks great. Loves the water station. Deliver and service at the store was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quick with no hassle and respectful of property during delivery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love Hate relationship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridg ive never had anything like it. Its the first time im able to purchase something so nice. But i have a hard time from Best Buy with the delivery three times. Now that i have it its not working properly now im waitin a technician to come out to look at it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 3 out of 5 stars

    Overall good refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Love the extra door & beverage center, but the water doesn't gill up all the time. I have to remove & place back in a few times. Same with the ice maker. Hoses are in tact so not sure what the problem is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MelanieB,

      Thank you for sharing your thoughts on the Samsung RF29BB8600QLAA. It's wonderful to hear you're enjoying the extra door and beverage center features. Regarding the water and ice maker performance, the intermittent filling could be linked to alignment or pressure settings.

      For the ice maker to operate properly, water pressure must be between 30-125 psi (206-861 kPa). If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure.

      To assist further, review the troubleshooting link to help you identify and fix the issue with the autofill pitcher and the ice maker by following the hyperlinks and videos and selecting the best option that describes your experience with them on the links below.

      Autofill water pitch doesn't fill
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      Ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148049172) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Don't wait ...get it now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a side by side. Took two years to decide on this model. Can't believe I waited. Great set up.. Roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked and looked and feel that this is the best refrigerator for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with alot of storage and you connect it to your phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Samsung Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another terrible product from Samsung. With Ice making issues in our last Samsung refrigerator why we attempted to buy another Samsung proved to be a stupid decision. This refrigerator has constant frost build up in freezer.. 70 days old and ice maker is not working. This is a bad product and also a bad design . Can’t really adjust shelves to maximize refrig space. It is awful! Choose another brand!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ArthurH,

      We understand the frustration of dealing with a refrigerator with frost build up in the freezer and a non-working ice maker. We're here to help.

      Here is a link to the steps for troubleshooting when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148320159) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for nearly a month now. Still waiting on panels that were back ordered but were scheduled to be delivered 2 weeks ago. Still trying to get use to the best use of space. We like it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the options to change the colors…Was able to connect easily to the smart app and set the temperatures remotely..So far = Great

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    I Love it !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical and very very very spacious and well put together, I LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge I got from Best Buy! It has lots of space and the flex drawer is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Bespoke Fridge

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Refrigerator for the price. Very slick looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! So happy we finally purchased it!!!

    I would recommend this to a friend