48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,945 reviews
  • Rated 5 out of 5 stars

    Samsung the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fancy. Pricy but worth my money. Extra large storage for the freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure that i like the no handles yet. An not used to no ice machine on the outside. But love everything else !!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love Love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Very classy and love the ice options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I like it good for family. I recommend that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month of use. Good so far. One issue is the door doesn’t close itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room but only drawback is it doesn't make a lot of ice. My Whirlpool was better at making ice. But all in all I am extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our Samsung Refrigerator. Got so much space for storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor service repair.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with your repair service. I bought this item on January 16,2023, and have been trying to get the left door repaired. Everytime I have an appointment it gets canceled. I have black and blues on my back were the door keeps hitting me, because it will not stay open. They told me some one will call be back, well so far no one has called!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Wonderful functional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous fridge! Very big and easy to organize things. High end material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love it. Very spacious & useful. Me & kids love it really looks great in the space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh. Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t give ice. Takes forever. Door is definitely off and not on right

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rachel,

      We appreciate the time you took to let us know about your refrigerator concerns. Let us provide the details you need.

      Here is a link to help you with the ice maker that does not give ice. Please turn to page 72 (Ice maker does not make ice) of the user manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf

      We also want to speak to you directly to know further details about your concern regarding the door of the refrigerator and to be able to provide support and see what options we can offer to help you.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151754592) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Prettiest fridge ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator!! The space is amazing and it’s so pretty!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the beverage center is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. So pretty in my kitchen. Works great too

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and ice maker. In love with the water station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are elderly and it was difficult for me with a top freezer refrigerator to reach in to the bottom of the back. I had to turn my bottom toward it and lean back with my arms and then when my husband with a walker fell into the refrigerator three times. I decided it was time to get one with the freezer on the bottom and this is been a godsend. Thank you Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough room to store things. Easy access for my children to get their snacks out

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sleek look. Overall happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very silent refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent refrigerator, and you can change the appearance when you want a fresh kitchen environment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Nice fridge! Love the activity door over the drinking water dispenser.

    I would recommend this to a friend