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Customer Ratings & Reviews

$2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1966 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,966 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung is killing the game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. the best refrigerator i ever used, the ice maker is one of a kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it spacious A lot of room Great features A lot of compartments

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but sturdy???

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for 8 months and my freezer stopped cooling. Called two days ago and went through online technical support. Cooler but three days later still no ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MsCole,

      We can imagine how disappointing it must be to have your freezer stop cooling and still not have ice even after going through initial online support, especially with a refrigerator you’ve only had for eight months. We’re here and fully willing to help you work through this so you can get your appliance functioning normally again.

      To continue troubleshooting the ice production concerns, please follow the guide below, and make sure to click on the embedded links within the article for additional support:

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548189) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Glad we purchased and happy we finally got the item

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Very convenient fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, a lot of space. Easy to use. Two ways of drinking water and two different type of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E like the 2 different ice it makes an how it cooled down very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It serves its purpose just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our store agent and staff went out of their way to make sure our major appliance purchase was as smooth as possible. Very knowledgeable and stuck with us front start to finish, we didn't get passed off because there were others patrons waiting. Thank you for all your Help!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen, love the style and best refrigerator I have had

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and the bev section is awesome and we are very happy with our purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the product. Door with beverage center drifts close, which is very annoying. Looked online and it is a common experience due to the design. Also had issues with the delivery. The date changed multiple times and finally arrived 2 weeks after the initial date. We were expecting 3-4 weeks but the management at Best buy worked with the distributor to get us the fridge in a more acceptable timeframe.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space! We love this purchase, and couldn’t have picked a better fridge than this one.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage center. Overall very happy with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung 29 cubit ft refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy fridge with dual ice maker. The small cubes are called ice bites and they are very popular at our house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has the right size for our family. We like the beverage section and additional drawer over the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this refrigerator immensely. Well arranged.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase ! Sleek and looks awesome in my new kitchen . Best Buy rep was so easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size fridge. Door jams are wider than expected so add 6-8 inches to the width of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Would buy it again. Guys at the store were also a big help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using refrigerator for a couple weeks now we are very pleased with purchase. Really like the ice makers.

    I would recommend this to a friend