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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,945 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great, ice maker could be a little bit better but overall we love the space and features.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You constantly have to wipe off marks on the drawers from fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and function work great would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator with tons of space in all areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REAL NICE FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I don't have to open all the doors to get something from the refrigerator. Plenty of room. The only issue we have is that the shelves do not allow for enough height adjustment, since most items are taller it is difficult to place them in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is wonderful! I was worried about fingerprints with no handle but it stays clean and wipes off easy. The nugget ice is amazing! The refillable water pitcher is a total game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious love the snack drawer and the drink compartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it 2 months. So far I'm loving it. Just wish it would produce more ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of fridge was done nicely by the technicians quickly.The middle shelves are hard to put in the fridge but fridge was overall good. During installation, one of the technician turned aggressive and rushed to put the shelves abruptly and did not take enough time to put the middle glass portion and caused a small scratch. Techs should be more cooperative while installing We are otherwise ok with them and rewarded for whatever good service was done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and easy delivery. We were able to get a fast easy delivery and pick up from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, but easily stainable with finger prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all of my dreams, Fliterated and cold water very useful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great purchase. We ordered the additional free panels that are on the current promotion until march 2024. They should be here Wednesday, already received the suction cup to mount them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    High hopes lots of little disappointments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the "flex" zone is not a true freezer. You can't keep things like popsicles or ice cream in it because it can only adjust down to "soft freeze". Additionally, the ice trays only fill about 1/4 of the way which is not a lot of ice. Otherwise it is beautiful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the review, Nate. Let's get go ahead and get the details needed.

      Sometimes it may seem impossible to store everything together in one fridge. For instance, a cold temperature might be great for your drinks but will make fruits and veggies go soft. With the FlexZone compartment on your BESPOKE 4-Door Flex fridge, you can get past these limitations and store everything. Please see this link for details.

      Change the settings for the BESPOKE FlexZone compartment. https://www.samsung.com/us/support/answer/ANS00088584/

      The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours.

      Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
      https://www.youtube.com/watch?v=heJu7r3JqNc

      I highly recommend visiting this link for the reference guide:

      Test or reset your Samsung ice maker
      https://www.samsung.com/us/support/troubleshooting/TSG01207806

      How to maintain the ice maker in your Samsung refrigerator
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145068108) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hust too big for my little kitchen. Needed the 23 inch model

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Color choices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panels are amazing. It really a stands out against your kitchen cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Samsung refrigerator. It's a great choice for my kitchen. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and highly recommend this purchase! The whole set up and removal experience was very easy. With the freezer on the bottom I would not suggest this set up for the elderly as you have to bend down to get the frozen items.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Refriy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lots of room, love the ice and the water dispenser

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for a new Needed fridge was only to update the Flex drawer via the app and not in the fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review of the refrigerator, MoniqueK.

      If you require additional support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung