48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,945 reviews
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it haven't had any issues at all and plenty of space

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke 4 door Refrig.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, lots of room for organization. Love the indoors pitcher of water for quick refills and the self filling option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks so chic

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes my kitchen look like a mansion home the white glass makes it stand out and look so unique No more finger marks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge I’ve ever purchased. Only down side so far is the frost that collects on top of the ice bucket. Sometimes it freezes it shut.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Samsung Beespoke

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the one with the beverage center. This has only pitcher in it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer Services

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fridge for the price great quality well built and the app helps keeps things nice a fresh even after restocking from the market

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Clean look. Love the beverage center and the automatic fill pitcher, very convenient. The ice tray is so nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Home Possible!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is immaculate as all Best Buy products usually are. I’ve always dreamed of this type of fridge and Best Buy has made it possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge and te idea of having a separate drawer for the delis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge with great lay out. Love that its smart and talks with SmartThings!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge but gets to looking crowded and sloppy with just a few groceries. Love the automatic filling water

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Sharing your observation regarding the fridge space matters. Allow us to help.

      We recommend checking this guide for tips and tricks on organizing and maximizing your fridge space. Please click on every option available. Kindly click on the embedded word.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150325891) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in years. Delivery & removal service was excellent..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Clean Design

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge however the storage management is not as good as prior model of the same brand and design.. Also the water pitcher doesn't always get refiled and turning it off and on in the app normally resolves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice ben.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice refrigerator. Has plenty of room. 3 days now and the ice bin is not full

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielM,

      We understand the convenience of having a reliable ice maker at home. We're here to help you.

      We shared a link below to help identify why your ice maker is taking time to make ice. Please refer to the embedded words for more information.

      The ice maker is making some ice, but not enough
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150700795) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    We love this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge its very functional and the drink station is our favorite feature! the only things is the ice is a pint to access sometimes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fridge I never knew I needed. I fell in love with it while shopping for a new fridge. My husband even loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Refrigerator for All Seasons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator and can customize the look as needed. The customization panels were what drew me to this model and I’m not sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product working as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product got in outstanding price. Best Buy indeed lives upto its name. The advisor at the store explained so nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge but ice machine is slow and does not fill tray

    I would recommend this to a friend