48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,945 reviews
  • Rated 5 out of 5 stars

    Looks awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!…looked great and the water pitcher feature is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    C+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge came with damage and did not work. Had to wait 3 more week. Current bespoke fridge is amazing. Service by bestbuy left me uneasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The first delivery the refrigerator was broken so it was quite a deal to get a new one but the second one works great.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Nice but high maintenance

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and work good bur not easy to keep up because of high maintenance. Not air refreshing inside and no anti fingerprint.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      I understand that this experience differs from what you anticipated. Let's get you the help you need, Rock.

      This Bespoke model is fingerprint-resistant. With its innovative coating, fingerprints glide off the surface, leaving behind a spotless finish.

      For added reference, I have shared this guide for tips regarding space efficiency and organized food items leading to an air refreshing ventilation.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146478329, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Fantastic price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience and sales men was Really good and makes all thing easy and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and features for a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    samsung french door refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the two styles of ice it makes and the auto fill water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator! We like it! I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Love the wifi connection My wife likes the ice bites

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Sleek, runs quiet, and the beverage center is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Kitchen Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery good, guys were professional. So far the refrigerator is as advertised but its day 1. waiting on the rest of our kitchen appliances to be delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product…exaclty what we wanted and more. And the guys who delivered it were knowledgeable and awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Walked in thinking I new what I wanted, however came out with a completely different brand. Have really enjoyed the look and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, but if I had a complaint it would be that Samsung does not have the outside panels available yet. I have great but ugly appliance right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Our new appliances They are performing very well.. So far so good.. The style is perfect for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great, quick and efficient. We should have possibly considered the counter depth model further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bee happy fridge!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about!! The ones who delivered, the store and on time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 0 if possible. Haven't even reached 2 years and both the freezer and refrigerator stopped cooling. 2.5 weeks later a Samsung tech from Cone Appliance comes out and "fixes" it. Refrigerator works for a couple of weeks, freezer never fully freezes and now both have stopped cooling altogether again. Within a month I have had to throw out hundreds of dollars of food twice. Will never buy a Samsung refrigerator again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Richard, we understand the significance of a working refrigerator in your household. Let us help you out.

      Please refer to the resources below to rectify your fridge's cooling concerns. Please click the link and hyperlinks and watch the embedded video for tips.

      The refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312818 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    kid friendly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! snack drawer is easy for my kids to open, without having them open the whole refrigerator all the time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bespoke - Nice with one drawback - Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we really like the refrigerator. I've had it for 1 year now, however, the center drawer literally cracked on one side of the drop-in container, and a few days ago the other side cracked. It's still under warranty, however, it's the same types of problems Samsung has had for about the last 10 years. While their designs and features have improved, the quality, eh, not so much. My previous Samsung was crap and while I swore off the manufacturer for appliances, we really like the Bespoke price and functionality.

    I would recommend this to a friend