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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,945 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Got to go !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit and had nothing but problems they had to come to our place 3 times and finally junked it. It’s been such a pain with not having a fridge for over a month Support has been brutal. Could have been just a lemon ??? We truly did like everything about it. It’s just been a struggle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not disappoint. I've had so many compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, not to big, not small, easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally delivered and installed; a job very well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water and ice just wish that the shelves go go a little higher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great product. Delivered with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful. I love the water pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual zone is pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it can’t wait to change to color panels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator Had been looking for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bespoke refrigerator. Best service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Husband loves the pitcher in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator. Best Buy we made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the unique features of this refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and got installed on time. Good one. Liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better deal at Best Buy. Really worth for the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our purchase and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ice on door, but 2 sizes of cubes is kinda cool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Money well spen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase, so far we are very happy from the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regret if you buy it, totally worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature Differences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has different temperature zones as I put a thermometer where my milk spoiled two times. The reading on the thermometer was at 50 degrees when the setting was set to 37 degrees automatically.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide our customers with the utmost convenience at its best, Vicky. Let's get your fridge's cooling temperature corrected!

      Items with a lot of moisture can freeze in the refrigerator, mainly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator. Learn more from these details.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      You may also watch our youtube video about "My Samsung refrigerator is too cold":
      https://www.youtube.com/watch?v=40o6rKjU9UM

      I have shared the model's user manual for the recommended setting for the fridge and freezer. Turn to pages 37-39 for your reference:
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      Since the display on your fridge is an average of the ambient temperature of the entire compartment, check out this link about "What temperature should I set my Samsung refrigerator to" and scroll under "Check the temperature with a thermometer" for further information:
      https://www.samsung.com/us/support/answer/ANS00080450/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145380449, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung