Customer Ratings & Reviews
- Model:
- RF29BB8600APAA
- SKU:
- 6493490
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge is really nice the only thing is the ice maker does not make a lot of ice quickly.
I would recommend this to a friendFridge review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Only thing I noticed after it was delivered is a ding on the freezer drawer.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the product long enough to feel comfortable giving it a five star but so far loving it.
I would recommend this to a friendBespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dint had the product long enough to review and give it a 5 star. so far so good with my experience.
I would recommend this to a friendGreat, but dented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great and is beautiful. My only complaint is that it arrived with a dent in the side.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing but the geek squad let my fridge stand there for 3 days and my food spoiled.
I would recommend this to a friendGreat fridge, lots of storage space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has so much room from top to bottom. The soft serve drawer is amazing and I love the infuser pitcher that auto fills so you have a quick way to get more water.
I would recommend this to a friendgreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge very much. the only down side is the ice does not fill all the way.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator makes to different types of ice. The refrigerator even have an alarm on it just in case you leave it open.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MykeeshaR,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
Best Fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing how much room is in this fridge. I absolutely love it. I can see everything now! The Beverage Center and the middle drawer are the best!
I would recommend this to a friendPOOR QUALITY REFRIGERATOR
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A low quality refrigerator, it was bought two years ago, first the water dispenser failed, when I called the technical service they indicated that it was damaged and had a change cost of $800, I looked on the web for the part that cost $250 and had a video on how to change it and it was very simple, a few months later it began to defrost, the technical service came and indicated that some filters were damaged, they changed them and that is covered by the warranty, two weeks later it came back with the defrost failure, the technician came again and indicated that the refrigerator no longer worked, that is, it was totally damaged after just two years, now I am claiming the warranty with Samsung. A refrigerator that costs more than $3000 is a very bad machine. Draw your own conclusions.
No, I would not recommend this to a friendAwful Customer Service - Ice Machine Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Machine broke 3 times - Samsung Customer Service was horrendous. Wait time for over 9 hours (3 p.m. to after midnight for a return text) - finally connected with them the following day and they slow walked a long string of steps for me to "troubleshoot" the fridge, only then to challenge the warranty (I'm 6 months after purchase). After arguing for 2 hours they finally scheduled a service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150185041) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Design
Wow! So stylish!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What statement piece for the kitchen. The functionality and design are top notch. We also received exceptional service at BB! Love the ice maker!
I would recommend this to a friend Never delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was damaged on delivery and sent back. The new delivery has been canceled 3 times and I have yet to receive the fridge. It has been 4 weeks now and no fridge. Maybe it will get here on the 4th attempt who knows
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James K,
To better assist you with this issue, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Leo
Bespoke Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a month, but like the Fridge. Ice maker is very slow.
I would recommend this to a friendHavent got it yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure havent got it yet. But they wanted to give me 5 bucks for this review
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge!! Color didn’t go with our kitchen though
I would recommend this to a friendDefective Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product sent twice. I had to choose a different brand. Honestly, i like the way they design the product but not at this time. It needs intensive quality control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this, don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to discuss your experience with the received unit.
Have a great day.
^Charles
- Pros mentioned:Overall performance
Sight unseen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a lot of dents, surface-wise that were unseen due to bubble seranwrap covering. I mean it know it was a couple hundred off, but still paid 1500 for it. Otherwise unit itself funtions great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Eghhh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 years the item broken the fridge section would not stay cool and I called out to get it fixed and they quoted me $1,300 for the issue at that point I went and bought a new fridge. It has good amount of storage but only working for 3 years idk about thag
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, OksanaG.
Thank you for choosing Samsung for your fridge needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille