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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1945 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,945 reviews
  • Rated 5 out of 5 stars

    Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is no handles. So if you don't like smudges and finger prints, this may not be the one for you. The unit itself is great, love the water system and 2 kinds of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Large size for both the refrigerator and freezer. Ice is easy to get to and the beverage center is excellent for easy quick access to water and other drinks if using the shared frig shelving as part of the door. The flex drawer for frig and/or freezer works well too for special needs

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best refrigerator ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, sleek and contemporary. I love having an optional ice cube size. The beverage storage is the best. My delivery and install was smooth, technicians were great.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung French door fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, works great, and is very convenient. Shelving is set up perfectly, love the extra door with water and fridge keeps the water container full at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, but not quite 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator with nice features, always-full water pitcher, 2 sizes of ice cubes, clean front , and lots of space inside. Doors close a little rough and very few places to put a gallon of milk. Would buy again because of the positive features.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous refrigerator needed replacing and quickly too. We found this Samsung at Best Buy and it is everything we needed. The beverage center is very convenient as is the center drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung Refrigerator! Lots of room in both the refrigerator and freezer Add glass panels and I love them very easy to install. Also, lots of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for,like ice makers, like clean lines and really like Center door

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the spaciousness of the refrigerator as well as the two types of ice that it produces.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I love the two different ice buckets.. the fridge is super spacious! Freezer is nice and cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super roomy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has the most amazing spaces available! Great for families with children. Endless snack space!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass face fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful spacious refrigerator! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The beverage center is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, has lots of room and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, excellent equipment , working excellent

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    No Complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Pitcher is so convenient. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage center! A little louder than I expected but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Ice-maker Sucks!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge with lots of space and a modern design with an ice-maker that after two moths its stiBest Buy warranty not working. I am glad that i got the Best Buy warranty. They have replaced about 10 parts and its still down. It seems this is an issue multiple owners have experienced. I still look forward to enjoy a working product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know that a working ice maker is one of the crucial parts of a refrigerator, Luis. Let us assist.

      Below are the links for the ice maker that is not working. Click the bullet point of the exact experience you're having with the ice maker to troubleshoot it on the first link and watch the entire video of the second link.

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146331518) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    company doesn’t care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my fridge … the process to receive was horrendous- i had been a long time customer of best buy, but this will be my last purchase. after many delays and partial deliveries/ i received my refrigerator in march - it was ordered in november. one scheduled verified delivery date left me with no refrigerator for my family of five and resulted in many daily purchases and take out order for nearly a month. no recourse given. insultingly offered a hundred dollar gift card. really? this was a 2500$ item. paid for in november and cost me a days work and over 1600& in food items. no one willing to give the address or number for their CEO - I decided she was most likely going to be no help if the employees can’t reach her. so they’ve lost a great customer and i know they probably don’t care- but another business will. bye bye less then best buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We want you to have a better experience than this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    its great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, it works great and so far it is great.

    I would recommend this to a friend