Customer Ratings & Reviews
- Model:
- RF29BB8600APAA
- SKU:
- 6493490
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far, good. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend Niche
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one recently, and loved how customizable it was given the different colored panels. And the pitcher as well as all the different compartments. Do not regret it one bit
I would recommend this to a friendLove this Refrigerator!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Delivery went smoothly and the delivery persons were great! Whole process from purchase to delivery was great.
I would recommend this to a friendwhen changing filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.changed filter and then there was a leak all night. called samsung help line and they are sending someone out to look at it. 6 months old
I would recommend this to a friendSofar so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sofar so good. love the water setup room for everthing÷
I would recommend this to a friendHejek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge great service!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNew fridge….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Highly recommended it. Very hip and stylish.
I would recommend this to a friend- Pros mentioned:Design, Storage space
Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good design , large spaces with deep drawer and a extra storage drawer with 5 temperatures setting. I really like it.
I would recommend this to a friendBrand response from Samsung
Posted .Good day,
We're pleased to know that you liked the refrigerator, Jenney!
Should you require assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147036054, to help our team pull up your information.
Have a great day!
^Chrystel
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice bits are not sonic ice, seems like ice maker does mot make ice fast
I would recommend this to a friendWrong measurements.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The depth without door measurement is wrong, even though it says it's 29 and 3/8s, its more like 30.5 or 31 due to the cables and panels in the back. This prevented the refrigerator from being delivered and wasted time and money all around. The delivery people said this happens all the time. Why can't a multi billion dollar corporation that has been doing this for decades get this right. GRRR!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Deltaray,
We can feel your disappointment with this fridge. We are here to assist you in any way we can.
The dimensions of this fridge without the hinges and doors are 35 6/8" W x 68 7/8" H x 29 3/8" D but with the hinges, handles, and door it would be 35 6/8" x 70" x 34 1/4".
To better assist you with your delivery concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Good looking fridge terrible performance, broke 1y
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge worked for a year then stopped cooling. Refrigerant leak was what was stated by tech. Good looking fridge, terrible performance. Ice making is slow. Can’t recommend buying another Samsung appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tommy,
We know how important it is to have a reliable appliance at home. Let us help.
Here is a link for troubleshooting steps for your refrigerator that is not cooling, kindly watch the video and click the embedded words.
Cooling issues with Samsung refrigerator or freezer.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Here is a link for troubleshooting steps for your refrigerator that is leaking, kindly watch the video and click the embedded words.
Water leaks in a Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-back-wall-of-the-refrigerator
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147316004) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this for the price vs quality. For 2300 I expect it to last, most of the bins have cracked, the ice tray, the fridge door bins, the middle drawer, and they sell it like everything can be easily replaced which is true but at 200 dollar a piece. 200 for each tray is not reasonable. The front of the fridge easily dents. Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ClaudiaL,
Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
You may reach out to our Samsung Parts Team to order the parts needed for your Samsung fridge at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rodel
Beware of Samsung Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator and needed to contact Samsung Customer Service today (June 6th). I was transferred 6 times and finally I reached the right department, and I was put on hold at 2:30pm and was on hold until 6pm! That is right OVER 3 hours! When 6pm hit I was disconnected from hold. When I called back, they said they had to call me back the next day (Tomorrow June 7th). If you are looking for a new refrigerator BEWARE...Samsung does NOT care about the people who buy their products!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greenyo79,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
I have shared a Samsung link below that can assist with your concern with your refrigerator.
https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Canswers%2Ctroubleshooting_guides%2Csupport_videos%2Cfaqs%2Cresources%2Clinks&facetFilters=%7B%7D&filters=%7B%7D&verticalUrl=TroubleshootingGuides2.html
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144575324
Leo
Sick of delivery rescheduling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not for the product but for Samsung US. I ordered this fridge and other items last month and their Delivery partner has rescheduled the delivery already 3 times. As a courtesy, I removed the doors from the garage side to bring the fridge inside and now getting bugs as and when I open the garage door. So sick. But funny enough, the order status shows as "All items delivered and Installed" and on top of that they are asking about my experience with the delivery. So end of the story is that I have been invoiced already for something that never was delivered. And yes, if you request for call back you will get a message that you call back has been set for the next day. I am wondering if I already made a mistake.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144671114
Have a great day.
Melardo
Not worth it do not buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy one of the worst fridges. It broke after two hours of installation and when I contacted Best Buy, they said they would send someone after 4 days this meant that I would be without a fridge for 4 days. Planning to return it and look for something else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand that having a fridge that worked for only two hours can be frustrating. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to express your overall impressions of this transaction, review your options, and address any other issues you may have about your fridge.
Have a great day.
-John
On Backorder until May 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this fridge but delivery didn’t show up the day I took off work and afterward I was informed the it would take over 3 months to get my appliance. They harass me every other day to schedule a new time for delivery but don’t have the appliance in the warehouse. I do look for to the fridge when it’s available my problem is availability and service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with the availability and delivery of this Samsung refrigerator model, please contact the Best Buy customer service department.
Phone: (888) 237-8289
Hours: 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Doors DO NOT close properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors do not close by themselves properly, need extra push. It is extremely inconvenient having to worry about whether doors are closed or not. With my older fridge I could have just given a gentle push and gravity/magnets would do the rest. Not on this one! Manufacturers installed a beeper because they knew that this was going to be an issue so if the doors don't close properly it starts beeping annoyingly. Stay away!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Let's move forward and get you assisted with your fridge!
We suggest following the step-by-step guide below to get the doors closing correctly.
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145849657, to help our team pull up your information.
Have a great day!
^Chrystel
Sick of Best Buy lies!!! DON'T HAVE the product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please DO NOT purchase this refrigerator from here, I repeat please DO NOT purchase this product! Best Buy DOES NOT have the product and DO NOT know when they will have it in stock. They HAVE CANCELED delivery 3 times since we paid for the product in September and keep telling us to pick another appointment time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with the delivery of your recent purchase.
Have a great day.
-John
Terrible support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems OK, but arrived with a manual that doesn't explain how to operate it. When I try to register on Samsung.Com for the warranty and to get more operator info, Samsung.com doesn't recognize the model number or serial number. BestBuy says to contact Samsung and Samsung requires you register your product to get support.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, AdamC.
Let us help you to register your appliance for its warranty and provide its operation manual.
Here's the link to the manual to help you operate your refrigerator. Please refer to pages 36–48 for details.
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
You may also visit this link and click on "How to Find the Model Number" to get the correct model number of your fridge and try to register it again. Please select "home appliances" for type and "refrigerators" for subtype. To see more steps on how you can find it, you may click the gray dots on the right side of the screen under the images.
https://www.samsung.com/us/support/#find-codes
If you are still having trouble registering your appliance, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145813197) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Never arrived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and scheduled delivery 2 weeks in advance. Delivery company called twice to confirm approximate time that they would be delivering 2 days before delivery. Never showed up on delivery day
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day!
Chrystel