Customer Ratings & Reviews
- Model:
- RF29BB8600APAA
- SKU:
- 6493490
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Great design, but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is beautiful, but dual ice maker frosts unit, ice storage and top freezer drawer frosted over within 2 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with the freezing ice maker and freezer, JoanneS. We're here to help.
If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We suggest also checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below.
The ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147549673) to help our team pull up your information when you message us.
Thank you.
-Angelica
Class Action Suit Against Samsung Refrigerators
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy a Samsung refrigerator. They ALL have a known issue WHERE YOU HAVE TO DEFROST THE REFRIGERATOR MONTHLY. Not the freezer, the refrigerator. There are several class action suits.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to have a working refrigerator to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145560711) to help our team pull up your information.
Have a great day.
^Camille
Idiotic design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most idiotic refrigerator I have ever used. You have to open the door to access the water, and stand there for half a minute while a tiny, tiny stream trickles out and releases all of the cold air from the fridge. Useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We appreciate you taking the time out of your busy schedule to write an honest review on your Samsung refrigerator model.
The minimum speed and amount for the water to dispense should be 6 ounces in under 10 seconds. If it takes more than 30 seconds you may want to follow the steps outlined in the video and link shared below.
How to fix your refrigerator's water dispenser:
https://www.youtube.com/watch?v=XR86_O-ZfFA
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
I have also shared the user manual of this model. Please turn to page 69 for a solution to a weak water flow.
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145653034 to help our team pull up your information.
Leo
Ice maker issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Samsung ref. has an issue with the ice maker. Try to avoid it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your negative experience with your ice maker, Ashraf. We want to inquire for more details on what is happening with it so we can provide the necessary support.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 147119529, to help our team pull up your information when you message us.
Have a great day.
-John
Horrible refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator ever. I can’t get three glasses of ice in three hours
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, MasonD. Let's get you the information you will need for your ice maker.
A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. Also, the ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours. Please see these links for details.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145040615) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille