Customer Ratings & Reviews

All in all: Given its price, this refrigerator is a fantastic addition to nearly any home, especially for those who love to cook. Amazing it has a ton of storage, the 3rd drawer is great, and the freezer has ample storage to get you further to the next time we have to go to the store. We love the amount of ice it puts out and it makes close to what I call gas station ice as anyone can get. The second best part about the refrigerator is that there is a beverage door on the left side that not only dispenses water but it also has a medium pitcher in this area too! That had me bought but the ice maker had me sold! It can actually put out 10 lbs. a day. It also makes large, cubed ice as well. For all you Stanley fans, I used the small-cubed ice, I fill mine a 1/3 of the way with the gas station ice and the rest with the pitcher water and my cup has ice lefts in it after an 8-hour day in a hot factory. I get a refill of water at my 10:00 and there is still ice at 2:30 when I leave. Note to mention: The refrigerator is like a seep dish pizza! She is deep and thick now! If you do not have deep countertops, she will stick out in between eight to twelve inches. The extra space that this gives you is worth its weight in gold. Oh, I forgot to mention that the storage on the doors is stellar! You can store gallon jugs, yes I said jugs! CONS: The ice may have a off taste at first. Our ice tasted like filtered water (kind of yuck to me but others did not mind). Yes, I did purge the system but running the water for a bit and threw away 3 batches of ice before we used any product). We also had a little issue with the ice maker not making enough ice for the first few days. This was an error on the installation part, the valve for the water line was not turned on all the way. There was an issue with installation that still has not been resolved though. This is not on the refrigerator but on Best Buy. The delivery team took our doors off the front of our house. When they went to put the doors back on the house they damaged our storm door. They stripped the screws where the door is secured to the hinge so bad that they will not come out. I will leave this review up until Best Buy resolves my claim. They have done little work to resolve the damage. After several calls and one area manager showing up to take pictures unannounced was quite lovely and very unprofessional. He stated that there was an email sent, I looked everywhere (Not even in the junk folder). No email was sent, and that was the last I have heard of seen from the customer support staff.

Great Fridge! We bought the white panel to go with our Bespoke line of kitchen appliances. The fridge is my second favorite of our kitchen upgrades. We love the design of this and how the water is not in view. The beverage center is great, we keep tea in the water pitcher. This fridge has so much room! The middle area has 5 different temp options and has two dividers. The freezer is great, with tons of space for your food! The best part is the ice maker, you can choose between two types of ice! On the outside panels, I've been using an expo marker to write out weekly dinners!

This Samsung BESPOKE 29 cu. ft. French door refrigerator is a handsome addition to our kitchen. The interior design of the shelves and drawers, as well as the exterior face, have unique surface finishes that add to the very modern and very posh overall look. I love the thoughtful nooks and compartments in the main section and the dividers in the middle chiller drawer are perfect for orderly sorting of cold cuts, cheeses, and all the deli salads that we always have on hand. Inside the left French door, there's a brilliant indwelling pitcher of ice water that automatically refills itself; it's a little bit of magic and makes me smile whenever I use it. Also, I love the magic of the left door's double layer of space. One outer layer for the icewater spout next to the pitcher, and the inner layer where I keep condiments, relishes and salad dressings. No more hunting for the ketchup! As for the freezer, there's a divided upper shelf with two ice cube bins on the left (one each for small and large cubes), and I keep seafood on the right side. The main freezer section below that shelf is perfect for veggies on the left and meats and poultry on the right. And the freezer is just the right size to hold everything without being so big that stuff gets lost underneath. To top it all off, this Samsung BESPOKE refrigerator runs almost completely silent; it's certainly more quiet than any of the three refrigerators that we've had in the 45 years that we've been in this house. We have to remember to have at least one hand free when we go to open it; there is no handle to hook your finger around. But the sleek polished look is a great tradeoff; there are no obtrusive handles sticking out and taking up space. The whole refrigerator is perfectly set up so that everything has a place, and a space, and I love it! --Carolyn H.

I couldn’t be happier with my Samsung BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator. The sleek white glass design adds a modern and elegant touch to my kitchen, and the customizable panels are a game-changer for matching decor. The interior is impressively spacious, with thoughtful organization options that make storing everything a breeze. The Beverage Center is a standout feature, providing easy access to drinks and a built-in water dispenser that’s both convenient and stylish. It’s quiet, energy-efficient, and keeps everything perfectly fresh. This refrigerator is the perfect combination of functionality and design. Highly recommend it to anyone looking for a premium appliance that’s as practical as it is beautiful!

We had initially thought to go to a different store to look at refrigerators. But, because we've purchased from Best Buy before, We thought we'd start there. We had in mind a specific manufacturer to look for and actually found what we were looking for. We mentioned to the two gentlemen who were working in that appliance area. What we were doing. I outlined what I wanted in a refrigerator and they said the one we were looking at could come close, however take a look at the Samsung. We were replacing a Samsung after 12 years. Not only were they correct when they said it would mimic the current one we had and liked. But also it had a few other features that we didn't know about. We purchased the bespoke Samsung 4-door refrigerator that day. I have to say I was a little nervous and when the refrigerator was delivered and installed my nervousness went away. It is a great refrigerator for our home. And pretty cool (You should pardon the pun). Install was quick and well done. We, ourselves, had to do a little carpentry around where the refrigerator went and that was done the next day. All in all we are enjoying this refrigerator and it didn't hurt that it was on sale and within our budget. Plus when the grandkids saw that they could use water-based markers on the white glass, well take a look at the picture below!

I am so happy with my new refrigerator. This is my first french door type and I must say it is very well designed, so much more space compared to a side by side. The no handles will take some getting used to but it looks sleek and modern. The beverage center is convenient to have both dispenser and auto fill pitcher and I like that you don’t have to look at the dispenser on the outside of the door. My only complaint is that the beverage center door slowly closes on its own even though the unit is level. It is nice to know that at any time I can customize the panels to my personal preference. So far, the white glass is great, brightened up the room and is easy to clean. Delivery went well; however, Best Buy failed to mention that it is a third party company that delivers the appliances. If you choose appliance relocation to another room, the third party company is not authorized to move the old appliance, just the new one. I was lucky that the team was nice enough to make it happen for me. Overall, I am pleased with my new appliance and the level of service I received from the delivery team. I look forward to complete the rest of my kitchen set, unfortunately the remaining appliances are not all available at this time.

I’ve had this amazing refrigerator for aboutt seven months now and love it. Besides being huge, the indoor beverage center is the best; especially the self-filling water pitcher. I never thought we would use this so much. Another great feature is the versatile middle drawer, which we keep on “Deli” zone temp. The ice maker never runs out of ice like my old LG did, and the two sizes of cubes are a nice touch. Its sleek glass front panel is a cinch to keep shining. I recommend this fridge- just beware , it’s very deep so it does stick out from my counter, but for all the room inside, it’s worth it to me.

So glad we got this refrigerator! Very functional and beautiful. We had a rehearsal dinner at our house a few days after purchase and all of our guest we in love with it. The only complaint I have is that it’s not really white. It’s a pale grey compared to our white cabinets.

We had purchased this fridge at work and fell in love with it. So i bought one for my house in white and love the extra space with auto pitcher and water filler. The auto pitcher has a infuser slot. The beverage drawer is awesome for beer and caprisuns. No other fridge looks this sleek and minimalist. Makes any space look great.

This is beautiful! It looks so high end and it is! Geeat quality and love the beverage station. The center drawer is great for kids snacks and the alarm remind them to close the door!

Great fridge! Large and beautiful. The flex zone drawer is nice.

Love my BESPOKE. Ive had my refrigerator almost 2 years now, and am still in LOVE with my bespoke.

Nice looking fridge match my kitchen cabinets more space water pitcher hiden look great

So happy with our decision to get this fridge. Lots of room for our stuff and you can easily see and find what’s in the fridge. Plus it looks awesome in our kitchen. And having water inside door makes the look so much cleaner.

Love the look, love the fact that you have 2 different types of ice and also love that there is so much room for groceries! We were nervous that it would be too big for a small kitchen but it looks great.

In my opinion this is the best refrigerator on the market! The design and functionality is great from the beverage center in the door to the two types of ice with a scoop to take ice out. Also its such a great idea to let people buy different colors for the panels.

We really like it and it’s very specious and we love the white colour it’s worth it and energy saver ♥️

Beautiful refrigerator looks great and the in the door water pitcher and water are great. And hidden! Also love the ice both cubes and bites!

This Samsung frige is very beautiful. I get lots of compliments on it. The only drawback is the ice maker. I wish it would maker the ice quicker like my old Frigidaire. Also I wasn’t sure what was the best setting for how cold I wanted my fridge to be but after trying several I think 35 is the best. One of the features that I like is, that it has a door ring alert in case you forget to close the door or don’t close it tightly . Overall I love this refrigerator. I recommend buying it.

Best refrigerator and so far I’m in love with it! Great purchase! No complaints thus far!