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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.6 out of 5 stars with 760 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub, especially its overall performance, elegant design, and cleverly concealed, leak-free water dispenser. Many appreciate the excellent capacity, cool features, and amazing space it offers, with some finding the size perfect for larger families. However, a few customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 760 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very spacious love the hub and the automatic water pitcher

    I would recommend this to a friend
  • Pros mentioned:
    Family hub
    Best Buy Employee

    Rated 4 out of 5 stars

    Sync

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. My calendar and the chores being up on the fridge makes like a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Family Hub fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Nice and spacious fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, l love it. Everything works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 5 out of 5 stars

    Jet black refreig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought this, not yet delivered the product, but hoping for the best

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, tech and functionality. My favorite appliance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is nice. Family Hub is pretty useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself I like very much. The ice-maker and water pitcher are really nice. Good size so I have plenty of space. Love the Easy access door. Love the flex drawer. I wish I hadn't gone the extra for the Family Hub because that really is blah. It has a few pre-installed apps and that's it. You can't download more apps. The installed apps aren't useful to me AT ALL so really the only thing I use on it is the clock. It doesn't work with Amazon Prime Video which really is the main reason I wanted it. I would have returned the fridge for one without the family hub, but Best Buy is out of stock on all the other fridges I like.. and I don't hate the fridge... just wish I hadn't gone the extra for the family hub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this refrigerator if you’re looking for something spacious and technologically advanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Smart fridge for the win. You can cook and watch your favorite show. Spotify wine and dine baby! Plenty of cubic feet for storage. Auto fill pitcher is awesome! We put Lipton or other tea bags in there. Flavored water at all times. The only con is the lack of ice. This thing doesn't make enough if you don't store it elsewhere. I'm an ice chewer. All day long. Everything else is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Refrigerator! Plenty of space for all your needs. However, one thing I would change is the matte black doors! Just can't keep the fingerprints cleaned off! Another problem I see maybe for some households, if you are having a big get together, then you may want to purchase a bag of ice, this refrigerator makes great ice!! just not much of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far has been my favorite refrigerator I’ve ever had. It’s beautiful, the features are amazing, and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… more space excellent ice makers and super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly. The Hub and the drink space is really nice. Loving it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is gorgeous and has numerous features!! Blew my expectations out of the water. Only issue I had here was that I ordered the fridge to be installed and delivered to my house. Best Buy was supposed to come last week and canceled within an hour time of scheduled delivery. We spent new years without any food in our fridge. They ended up rescheduling the delivery and install the following week. The day of install they deliver the refrigerator as planned, although the installers had no respect and just overall rude to my mother. They refused to install the refrigerator as I paid extra for it to be installed and when it came time they said that the main water needed to be shut off. I tried explaining to the installers that the main water line was off and they wouldn’t have had an issue. They still refused to install the water line to the refrigerator. Now I have the new refrigerator where I can’t even use the water filtration system nor can I use the ice dispenser. Overall I’m in love with the product, but the service Best Buy provided was poor and uncommunicative.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator so far no issues and it has so many features, food is fresh for so many days. The inbuilt water filter feature is also awesome as well. Looks are nice as well it looks modern and contemporary. Over tall I would rate it 5 star so far.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Barkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! Super spacious! Very high tech and modern. Perfect everything.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent, beautiful and a very good decision to have bought it

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and ice makers are so nice! I have had it a month great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Like me sum Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the looks of it and we got a great deal on it

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    absolutely perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about this was perfect, from the customizable finish to the family hub

    I would recommend this to a friend