Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.6 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 760 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and really easy to use, beautiful product I love the esthetic and looks great for you kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LoVe this fridge!!!! The technology and convenience of having it all at my finger tips is awesome! The storage space is unmatched in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never empty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The design is amazing. The water station, water pitcher refills automatically when you close the door. Never have to grab an empty pitcher again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck, fit perfect and everything works flawless. Always hear negatives about Samsung appliances but I never had problems and will continue to purchase. ( I never bought the warranty either)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great refrigerator, despite all of the extra electronics (e.g. the family hub). We don’t really have a use for the family hub, but when we do use it, it shows every fingerprint, which can be annoying. We love the water pitcher refill and how spacious it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Lots of space and I'm a tech geek, so basically a tablet built into the fridge is great! Also, the two different types of ice is honestly quite nice, and the beverage station is one of my favorite things about the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Only con for me is the screen looks like a cheap tablet. Not as vibrant as if it was a Galaxy Tab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space & Smart Technology

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much space in it in all aspects kepps food and drinks at the right temperature and the technology inside is incredible lobe warching T.V. and surfing the web, looking up recipes for new creations in the kitchen! 10 out of 10 Must Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADHD friendly

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for an ADHD household can leave the interior camera on the screen. The ability to keep the fridge neat compared to older top freezer refrigerators is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Big and gorgeous

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! pretty very spacious , it has everything you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited ages for the refrigerator, only to receive it long before the panels, and now the panels are backordered and coming in one by one months apart. We had issues with the ice taking days and days to produce much ice and a leak in the pull out middle drawer after a few weeks of use. It's a nice refrigerator but I can't say that it's worth the cost.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 3 out of 5 stars

    Bespoke Samsung fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, but communication regarding delivery and help in getting answers was relatively difficult. Took a few weeks longer to get in than originally quoted.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand where you're coming from. To better assist you this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.

      Have a great day!

      Chrystel Samsung

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. I love the notifications I get on my TV and on my phone it’s the refrigerator door is open if someone comes to the door on my ring cam it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this refrigerator it is big enough for a lot of food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. Best Buy could have used better customer service

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    Dont get help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought Samsung refrigerator since 6month ago they delivered yesterday. Every part is missing. I went best buy and call Samsung department no one help me out .. I need some help any one knew. Spent 10k for Samsung packs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Beautiful and functional. Love the extra door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    food network & fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing and links to my security system, tv and calendars... never thought my fridge can prep my stove and tell me my clothes are ready to be taken out of the dryer. Synchrony!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my expectations. It has more features than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and nice product. My kids love it so much

    I would recommend this to a friend