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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.6 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 760 reviews
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness:) This refrigerator talk to you! xoxo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our fridge. So big and full of space inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so please with my new refrigerator. Nice buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid anything Samsung, it will break down after a year and then you end up buying something else, terrible

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a fridge for a week and it still hasn't felled up with ice yet.. is that normal?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge I have gotten

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beautiful. It has lots of space and evrything i was looking for. This was for sure best purchase i have made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of excellent open box condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open box in excellent condition when we showed up the unit was severly damaged, the store did exchange it for another one after a massive attitude from the manager but when we got home the second unit had misisng & incorrect parts, water pitcher & ice maker does not make ice, wrong feeezer drawers that do not fit. Best buy refuses to refund me the difference from excellent to fair condition open box

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand how it feels to be misled about your purchase. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other issues you may have.

      If your fridge's ice maker isn't producing any ice, click the link and follow the hyperlinks to watch the embedded video for helpful tips.

      The ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Good product but poor supply chain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and the installers are top professionals that come to do installations, very impressed with that more than the product itself. But getting the panels was a nightmare.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Samsung bespoke frudge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem and high tech fridge with great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten it yet, but the reviews look promising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fried very nice””””””””””””””””””””””””””””””

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Best fridge to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like we thought. Very modern and very cool with the interactive family hub! Also love that u can just change out colors if u want. Wish it made more bug ice as it makes 2 sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pitcher is indispensable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The auto fill pitcher is so convenient. Such a surprise to find myself using it about 5 times a day for drinking, watering plants, water for dogs, water for the coffee pot. Genius feature. The computer panel is a little silly sometimes. It tries very valiantly but futilely to guess what the objects in your fridge are based on the camera footage. It recommends recipes with a shaky sense of what human food is like. (E.g. Burger with mayonnaise? For breakfast!?)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so nice and spacious you don’t need nothing else you find everything what you need in this refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap parts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, but in 4 months the water filter needed to be changed. Think that’s kinda ridiculous with the fridge being brand new still.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker improvement still needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except the ice maker never makes enough ice to fill up container

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TashaR, we want you to enjoy a cold drink. Let us help you with this.

      Below is a link to help you diagnose if your ice maker is not making enough ice. Please click on the embedded word and watch the video included.

      Ice maker is not workinghttps://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147264976) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Much improved over last model we bought 10 years a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solves all the color issues since you can order new panels, also solves the ice issues, now in the freezer. Ice in two selectable forms. Family Hub much improved, and linked to the web. You can choose to make the hub invisible if you like. You can choose a painting you like, or mirror TV from a device. GLASS, love the glass, so over stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, radio and screen works great most importantly my family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves this fridge so much. We got the full depth and not countertops and it is so great and roomy. We also got the integrated computer as well as the beverage center and we love the beverage center. The computer does much more than we need at the moment… But I’m sure we will utilize all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile and moden to suit any kitchen. The touch screen display is very responsive and offers plenty of features. I especially like that the shopping list and inside view of the frodge can be looked at from the grocery store via the app during impromptu shopping trips.

    I would recommend this to a friend