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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and elegant design of the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. The cleverly concealed water dispenser, excellent capacity, and cool features are also well-received. Some customers have noted connectivity issues and concerns about the finish and its tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 761 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and beautiful easy to clean and love the ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for, spacious, comfortable and super accessible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but wouldn’t buy again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start off with, it’s beautiful. But that’s about where it ends for me. We bought this to replace our old unit after the ice maker broke, again. We have a household of 5 people. The ice maker: it is sloooow to make ice. It cannot keep up with what I consider minimal use. I’m not even back to my regular workout routine yet. Every night both ice trays are left empty. We have to make ice in silicone trays on the side to keep up. Scooping ice out, moving what little ice is in the back to the front and trying to fiddle with the tray to put the scooper back gets old real fast too. In our house we’ll never get enough to fill a small cooler for drinks for an outing with this fridge like our old one(s). Water dispenser/ beverage center: it looks pretty. The water pitcher is awesome. The regular water dispenser is also very slow compared to other units. It takes what feels like twice the time to fill a water bottle compared to our old unit. While waiting to fill a bottle or large cup, you’re letting a bunch of cold air out. The beverage center, it needs to be either a tad deeper or shallower. It doesn’t hold/stack regular 12oz drinks in a nice order. It should also be a tad shorter, as trying to lift a drink out can be awkward. Shelves: because of the adjustable temp middle section, the shelves in the fridge are short. There is a section in the front that lifts up to for taller items, but that kills the space behind it and it’s not very big. I think it should’ve been a whole depth shelf that can be lifted/removed if wanted. It’s just not good usable space with little to no adjustment available. Freezer: small shelf on top works good (except for the ice scooper tray thing). The rest of the freezer should of had adjustable dividers. It just turned into a big unorganized pit of stuff. Want something on the bottom? Good luck! Infotainment screen: it’s cool, it’s pretty. It’s also slow and laggy. You can’t add any external apps (YouTube, which I could use in the kitchen). I haven’t dug into it too much more, but haven’t found a way to add our own recipes. Pandora is cool, but it’s way more moves to get to your own stations then it should be. For some reason Amazon music won’t work properly. Over all we get much less use out of it then we expected. Also read the instructions! With a glass infotainment center in a kitchen, they say to only use a dry rag to clean it or you risk damaging the electronics. I’ll leave your imagination up to that one. Best Buy/delivery: Delivery team was awesome. But make sure it will fit with the doors on. For some reason they said I would loose my Best Buy warranty if the doors were removed because of the screen and electronics. I had to remove my pantry door, they removed the freezer doors, opened the regular doors and worked some magic with the dolly and we were able to squeeze it in to my kitchen. Overall I regret this purchase and would of picked a different unit for my household. If you have a smaller household maybe it would work better for you then me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your review of your overall experience with this Samsung refrigerator, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      The link below contains information on what to do with the water dispenser issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      For reference, I've also included a link for tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/

      For other concerns, please contact us via our Support Channels below to speak with a live representative.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144961912) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It has all the fearures and space that we needed! Strongly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love! I would re purchase if i ever needed too! a great product! looks wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, it's very pretty and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, definitely would recommend. Love how spacious it is as well as being able to control multiple different temperatures in each compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect we were really happy with the refrigerator. The icemaker is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it but the freezer didnt work right, this was an open box.. But they are changing it out for us next month. LOVE the beverage part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Best purchase done. Only thing was confusing was that it doesn’t specify that it does not come with the panels. I had to purchase separately.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and elegant, super white high gloss, the design is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful yet great beapoke family hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awsome. We truly love it! It has so much space! Its very easy to organizing have so much useful storage. And its beautiful inside and out! Love the glass white color its amazing! Also we wove all the features of this fridge .. having the hub is a icing in the cake! I highly recommend this fridge!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves all the features that came with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very impressive refrigerator.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice refrigerator. This is the one i was looking for. Very nice and it fulfills my home needs. I love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing about this refrigerator is Beverage center and water Mug. My Kids loved the ice from the baskets.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. So much room and is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The delivery was a bit subpar, they took it out the box prior to bringing it in the house, at the risk of scratching it. However, I love it! The only water station is my favorite feature. It does smudge easy but it I just clean it when I see streaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice fridge, alot of space in everything. Screen is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek look. I love the ice features and pitcher in the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Its spacious works amazingly and now i want to upgrade everything samsung.

    I would recommend this to a friend