Customer Ratings & Reviews
- Model:
- RF29BB89008MAA
- |
- SKU:
- 6493497
Customer reviews
Rating 4.6 out of 5 stars with 756 reviews
(756 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub's spacious interior, smart features, and sleek design. They particularly appreciate the Family Hub, which offers entertainment and organizational tools, as well as the dual ice maker and water pitcher. While some customers wished for a larger screen and received missing parts, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek look. I love the ice features and pitcher in the door
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and more than expected pretty and Modern
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart refrigerator does it all. I love the beverage center and the fact you can connect Alexa and Ring to it.
I would recommend this to a friendRated 5 out of 5 stars
High quality Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing about this refrigerator is Beverage center and water Mug. My Kids loved the ice from the baskets.
I would recommend this to a friendRated 3 out of 5 stars
Beautiful, but wouldn’t buy again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start off with, it’s beautiful. But that’s about where it ends for me. We bought this to replace our old unit after the ice maker broke, again. We have a household of 5 people. The ice maker: it is sloooow to make ice. It cannot keep up with what I consider minimal use. I’m not even back to my regular workout routine yet. Every night both ice trays are left empty. We have to make ice in silicone trays on the side to keep up. Scooping ice out, moving what little ice is in the back to the front and trying to fiddle with the tray to put the scooper back gets old real fast too. In our house we’ll never get enough to fill a small cooler for drinks for an outing with this fridge like our old one(s). Water dispenser/ beverage center: it looks pretty. The water pitcher is awesome. The regular water dispenser is also very slow compared to other units. It takes what feels like twice the time to fill a water bottle compared to our old unit. While waiting to fill a bottle or large cup, you’re letting a bunch of cold air out. The beverage center, it needs to be either a tad deeper or shallower. It doesn’t hold/stack regular 12oz drinks in a nice order. It should also be a tad shorter, as trying to lift a drink out can be awkward. Shelves: because of the adjustable temp middle section, the shelves in the fridge are short. There is a section in the front that lifts up to for taller items, but that kills the space behind it and it’s not very big. I think it should’ve been a whole depth shelf that can be lifted/removed if wanted. It’s just not good usable space with little to no adjustment available. Freezer: small shelf on top works good (except for the ice scooper tray thing). The rest of the freezer should of had adjustable dividers. It just turned into a big unorganized pit of stuff. Want something on the bottom? Good luck! Infotainment screen: it’s cool, it’s pretty. It’s also slow and laggy. You can’t add any external apps (YouTube, which I could use in the kitchen). I haven’t dug into it too much more, but haven’t found a way to add our own recipes. Pandora is cool, but it’s way more moves to get to your own stations then it should be. For some reason Amazon music won’t work properly. Over all we get much less use out of it then we expected. Also read the instructions! With a glass infotainment center in a kitchen, they say to only use a dry rag to clean it or you risk damaging the electronics. I’ll leave your imagination up to that one. Best Buy/delivery: Delivery team was awesome. But make sure it will fit with the doors on. For some reason they said I would loose my Best Buy warranty if the doors were removed because of the screen and electronics. I had to remove my pantry door, they removed the freezer doors, opened the regular doors and worked some magic with the dolly and we were able to squeeze it in to my kitchen. Overall I regret this purchase and would of picked a different unit for my household. If you have a smaller household maybe it would work better for you then me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of your overall experience with this Samsung refrigerator, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
The link below contains information on what to do with the water dispenser issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
For reference, I've also included a link for tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
For other concerns, please contact us via our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144961912) to help our team pull up your information.
Thank you!
-Angelica
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional and kind delivery people, Installation of my new fridge was perfect and quick
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Very impressive refrigerator.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice refrigerator. This is the one i was looking for. Very nice and it fulfills my home needs. I love it .
I would recommend this to a friend Rated 5 out of 5 stars
Best fridge ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, definitely would recommend. Love how spacious it is as well as being able to control multiple different temperatures in each compartment.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge space is great and the family hub is fun addition to my kitchen
I would recommend this to a friendRated 5 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Best purchase done. Only thing was confusing was that it doesn’t specify that it does not come with the panels. I had to purchase separately.
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friendRated 5 out of 5 stars
Beautiful yet great beapoke family hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awsome. We truly love it! It has so much space! Its very easy to organizing have so much useful storage. And its beautiful inside and out! Love the glass white color its amazing! Also we wove all the features of this fridge .. having the hub is a icing in the cake! I highly recommend this fridge!!!
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friendRated 5 out of 5 stars
Amazing modern fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge it is not only aesthetically pleasing but all the tech is wonderful
I would recommend this to a friendRated 5 out of 5 stars
Valerie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Bespoke Ref is GREAT! Lot's of features. The tablet w/camera option is very convenient to use and have. One of the best parts is the double ice dispenser. It gives you the option of two sizes to use. Love the fact that you can switch out the panels if you want another color option.
I would recommend this to a friendRated 5 out of 5 stars
SAMSUNG GOOD BRAND!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung refrigerator is spacious, modern, quiet motor, clear water and clean ice.capacity. GOOD BRAND QUALITY!
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful item with a lot of options! Love coloring and many usages!
I would recommend this to a friendRated 4 out of 5 stars
Nice features, color, hope it lasts years
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was in factory mode at delivery. had to hard reset the system after calling customer support for Samsung. delivery team not knowledgeable of the product
I would recommend this to a friendRated 5 out of 5 stars
Love Family Hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. The family hub is awesome. I like how you can sync it with your other Samsung products.
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, l love it. Everything works perfectly.
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the gorgeous and very functional refrigerators out there
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - White Glass
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Ashish Patel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best performance with most elegant design and look.
I would recommend this to a friend
































