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Customer Ratings & Reviews

Your price for this item is $1,889.99
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The comparable value price is $3,779.99

Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub's spacious interior, smart features, and sleek design. They particularly appreciate the Family Hub, which offers entertainment and organizational tools, as well as the dual ice maker and water pitcher. While some customers wished for a larger screen and received missing parts, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 756 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Sync

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. My calendar and the chores being up on the fridge makes like a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very spacious love the hub and the automatic water pitcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Family Hub fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Nice and spacious fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment family happy you can put everything together and make list for shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Nice wifi features. Like the two different ice cube sizes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator however i had to have it replaced once already because the computer system shut down so tje refrigerator would not work. Now im having a provlem with the indoor picture. Im not sure i will by samsung again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, tech and functionality. My favorite appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice, we just have to learn all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jet black refreig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought this, not yet delivered the product, but hoping for the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this refrigerator if you’re looking for something spacious and technologically advanced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Refrigerator! Plenty of space for all your needs. However, one thing I would change is the matte black doors! Just can't keep the fingerprints cleaned off! Another problem I see maybe for some households, if you are having a big get together, then you may want to purchase a bag of ice, this refrigerator makes great ice!! just not much of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this my refrigeraor good quality is big easy use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is gorgeous and has numerous features!! Blew my expectations out of the water. Only issue I had here was that I ordered the fridge to be installed and delivered to my house. Best Buy was supposed to come last week and canceled within an hour time of scheduled delivery. We spent new years without any food in our fridge. They ended up rescheduling the delivery and install the following week. The day of install they deliver the refrigerator as planned, although the installers had no respect and just overall rude to my mother. They refused to install the refrigerator as I paid extra for it to be installed and when it came time they said that the main water needed to be shut off. I tried explaining to the installers that the main water line was off and they wouldn’t have had an issue. They still refused to install the water line to the refrigerator. Now I have the new refrigerator where I can’t even use the water filtration system nor can I use the ice dispenser. Overall I’m in love with the product, but the service Best Buy provided was poor and uncommunicative.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Smart fridge for the win. You can cook and watch your favorite show. Spotify wine and dine baby! Plenty of cubic feet for storage. Auto fill pitcher is awesome! We put Lipton or other tea bags in there. Flavored water at all times. The only con is the lack of ice. This thing doesn't make enough if you don't store it elsewhere. I'm an ice chewer. All day long. Everything else is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… more space excellent ice makers and super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator so far no issues and it has so many features, food is fresh for so many days. The inbuilt water filter feature is also awesome as well. Looks are nice as well it looks modern and contemporary. Over tall I would rate it 5 star so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi Tech Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome refrigerator with TV’s and other apps. The technology is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly. The Hub and the drink space is really nice. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator new addition to our kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!!! Looks sleek and technology an extra perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! The only thing I can say wrong about it, connecting to the SmartThings app has been hardest. But other than that I love this refrigerator!

    I would recommend this to a friend