Customer Ratings & Reviews

So much space in the fridge! And we love the family hub!

It takes a while to figure everything out but overall it’s working great

My new refrigerator is just awesome. I have not had any issues with it so far. Everything works great. I’m glad I made the decision to purchase it’s from Best Buy Outlet. The deal was too good to pass up.

The picture part is glitchy but the fridge it self rocks love the ice and all the features it’s a great fridge .

Love the ice maker also amazing glass doors easy to clean.

We purchased this refrigerator as a gift for our daughter and son-in-law. It wasn't in stock and had to be order, so it hasn't yet been installed. However, we chose the Samsung Bespoke French Door with Family Hub because we have this refrigerator in stainless steel in our own home and love it! Plus, Best Buy does a super job with the installation!

The fridge is very good after returning many for coming damage they finally gave a good fridge that the parts isn’t discontinued with that said this fridge accommodates all and keeps all your produce and item fresh, the fridge is very big and can fit all your needs .The ONLY part I do not like is the Samsung privacy trespass you link all your devices and info they literally tell you that what ever is linked to the Samsung product is made public and not private for Samsung and they will share, and collect everything (to much to list) so that’s why I hav two warn everyone now this is why I gave it a 3 star it seems like you can’t enjoy something without a big pharma, government and/or Corporation violating your privacy

Great product! Lots of storage! Very stylish! Very clear picture!

Customer service was great they helped every step of the way will definitely buy again at this store

More than just a refrigerator. I am enjoying every bit of it

I like this refrigerator however i had to have it replaced once already because the computer system shut down so tje refrigerator would not work. Now im having a provlem with the indoor picture. Im not sure i will by samsung again.

I have only had my refrigerator for about 6 months. It was time to change the filter. I changed it before I went to bed. I got up in the morning and found that half of my first floor was flooded. The beverage drawer was warm and full of water and the freezer was also warm. It took me 8 hours to clean up all the water in the house and in the refrigerator. The water went into my son's library and ruined some of his books. Best Buy said I had to go thru Samsung to repairs. Not happy about that. I did a search on the Fridge and found that this is a known problem. When Samsung came out, they said that maybe it was the rings on the filter that were not aligned correctly but never got a clear answer. But the unit still had water leakage in my beverage tray. So a 2nd technician came out and I did not understand what he said but it has not dripped since. A claim was put in for the damage and just got an email from Samsung saying they will not honor the claim as I did not use a Samsung filter (FALSE, it was a Samsung filter not a generic one) and that they found nothing wrong with the fridge. So the "small" claim that I have is denied. I will never purchase another Samsung anything again. Silly Samsung. For a small $100 claim they will loose my business as I will not purchase anything from a company that does not stand by their products. Silly Samsung, that is thousands of dollars in future revenue they will loose from me and I will make sure that everyone knows they will not stand behind their products. they know full well, this is not an isolated case, this is a known problem with the fridge.

I'm really happy with this new fridge/freezer. It holds temperature well in all sections, the Family Hub has some fun features (I really like the timer, shopping list, and photo display), and the space is well organized. I also like the beverage center and the ability to change the panels with the free panel set deal.

Very Nice Product. Working perfect. Family hub is awesome.

I love it. I can listen music while I’m making the food. I added pictures on the panel. Have plenty space and we love the flexy zone. I used it for deli and the. I decided to used it as a soft freezer and I put bacon and fresh meat that I don’t want to freeze but stay cool and fresh.

Good, it’s what I expected, the screen is very friendly

The best refrigerator. I love the design and quality.

It takes getting used to as far as arranging food in this refrigerator and I do find that tall bottles are a problem. Also there are no instructions as to how to set up the hub. Other than that I really like the looks and the middle drawer. Not have to open the main refrigerator doors.

Good fridge I love it my son loves it Plenty of space

Love it. The design is amazing. The water station, water pitcher refills automatically when you close the door. Never have to grab an empty pitcher again.