Customers are pleased with the 30" BESPOKE Smart Wall Mount Hood's design, ease of use, and sleek appearance. Many appreciate its modern look and quiet operation. Overall, the hood seems to be well-received for its aesthetic and functional qualities.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
Rated 4 out of 5 stars
Sleek design
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has a amazing finish look and would work great for my kitchen
This reviewer received promo considerations or sweepstakes entry for writing a review.
stylish and works well. the smart function of the unit works well. it detects air quality and adjusts based on the needs.
my first unit arrived with some damage but Bestbuy worked on replacing the unit. highly recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This hood goes pwrfect with my samsung gas stove. The built in light os extra bright and the different fan settings are perfect to clear all kinds of steam/smoke.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this product from Best Buy, but I was extremely disappointed when the delivery arrived with a severely damaged packaging box. this level of damage is unacceptable,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 5 out of 5 stars
Good
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent quality price and with much better store financing
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-Ernest-
Rated 5 out of 5 stars
Samsung hood
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to have installed first then I can write review
This reviewer received promo considerations or sweepstakes entry for writing a review.
Range hood duct cover came defective. One part is supposed to be inserted into the other but it does not enter.
Called customer within time frame (15 days) . They say that they are going to send another unit but THEY cancel the order. I called to reschedule but they dont want to do it now. We spend hours on the phone. Manager did not want to talk to us and CSR was not helping, she was trained to say "I understand" only but cero knowledge
Very dissappointed with BestBuy. Samsung appliance looks cheap.
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.
Have a great day.
-Ernest-
Rated 1 out of 5 stars
Order never arrived here
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waiting for the order since last 2 weeks and not able to make many things in the kitchen.
We know your disappointment waiting for the range hood to arrive.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the unit's status. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Rated 5 out of 5 stars
Sleek and quiet
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great and s9 far does what its supposed to. The extension went high enough wothout need for added extension. Love everything connected in Smart Things
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this in November. Was told in December it would be delivered by January 27. February was told that the delivery date was pending. Received 246 email over next two weeks, being told it was out of stock. The person on the phone told me they would let me know when it was shipped to the store and I could pick it up. Received an email stating that the order was canceled and they would process a refund and if i still wanted it i would have to pre order it again and wait like 3-4 months to get in. It matchiles my stove. Not sure what to do cause it wont allow me to order it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.