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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,219.99

Customer reviews

Rating 4.6 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the sleek and functional design of the 30" BESPOKE Smart Wall Mount Hood. Many appreciate its quiet operation and professional appearance, as well as its ease of use and efficient removal of steam and vapor. Installation is also reported to be fast and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product looks pod . Delivered on time and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and works well. the smart function of the unit works well. it detects air quality and adjusts based on the needs. my first unit arrived with some damage but Bestbuy worked on replacing the unit. highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and not as strong as expected. Barely able to vent out the smell of boiling liquid. Frying anything, forget about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielleS,

      We would love to assist you with your appliance. Kindly provide us with more details about the range hood.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146816805) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    MoVal Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 30" Bespoke Smart Wall Mount Hood is sleek and attractive. It is quiet when running. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bespoke

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart hood, you only turn it on and that is it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new hood range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood range is very nice. Came out perfect with mu other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality price and with much better store financing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have installed first then I can write review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    REVIEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE CHIMNEY HOOD IF YOU PLAN TO VENT OUT OTHERWISE DO GO FOR IT

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale. came on time when it was delivered .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Order never arrived here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for the order since last 2 weeks and not able to make many things in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know your disappointment waiting for the range hood to arrive.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the unit's status. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Still havent received

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this range hood along with a samsung range and dishwasher on 12/21/23 3 months later and still haven’t received the range hood. Bestbuy has told me to reschedule 3 times now. Earliest day for delivery is now 5/20/24. Now im stuck without a range hood in my newly remodeled kitchen. This is the last time I’ll be purchasing from best buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We want you to have a better experience than this. To better assist you, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Have a great day!

      Chrystel Samsung

  • Rated 1 out of 5 stars

    will take 8+ months to receive this item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you order this item, you won't be getting it for at least 8 months! We purchased it in December 2023, and the delivery date has already been rescheduled 8 times. We still have not gotten it yet, and we won't receive the product until July.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you are going through with your wall mount hood's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about its fulfillment and other options.

      Have a great day.

      -John Samsung

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