The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Fridge was nice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved how the fridge has a seperatw ice maker for crushed or cubed ice. I like that the water dispenser is inside the fridge
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really beautiful fridge. I have room now for all my food :) The glasses are very useful to drop notes, groceries and etc.
Glasses also are easy to clean.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing refrigerator love the smaller and normal size ice and can’t forget about the water dispenser inside the fridge it’s amazing!!!! And gots to love all the space
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is the best thing I have purchased so far. The glass doors makes the fridge looks super modern and classy. It is also very spacious on the inside and will fit a lot of things. I recommend buy the Samsung bespoke over the stainless steel refrigerators. This refrigerator adds a nice touch to the house and makes the entire house look more modern
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge! We bought a dent and scratch and the person helping us was great and very nice. We didn’t know that Best Buy offered open box and were glad we checked online.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth buying this refrigerator! It meets my needs: spacious, elegant design and hi-tech features. You can connect this appliance in the Wi-Fi thru Samsung’s app called Smart-things, I downloaded the app at the AppStore.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the fridge but didn’t love the price tag of new so we took advantage of their “open box” inventory. DEFINITELY would NOT recommend shopping open box items. There were multiple units of this model that were open box price but we picked the one we purchased because it had no cosmetic flaws. It did however have signs of use on the inside (plastic and styrofoam protection was gone) The one we purchased was priced at their Satisfactory open box price which listed on their website indicates dents and scratches are not included at satisfactory price. The day that it was delivered it arrived with a dent on the front bottom drawer. On top of the dent when I opened it up to clean it as I took out the shelves and drawers I found a large amount of food crumbs and some sort of liquid that spilt under one of the drawers in the refrigerator portion. I guess my fault for not taking the entire inside out before buying it but what the worst was when I went to open the freezer and took those drawers out to clean them and discovered MOLD! Pictures posted below. I’m sorry but $1500 is not a small amount of money and if items are returned that Best Buy plans on reselling they should give them a good cleaning especially refrigerators that have spilt food. They should honestly be embarrassed. I called corporate immediately after finding the dent and crumbs in the fridge and their response was “I honestly don’t recommend purchasing anything open box that is listed less than excellent condition” So even their employees don’t think you should shop those items. They did offer to come pick up the fridge if I want to return it but I lose my delivery fee or they will bring me a new fridge to exchange I would just have to pay the price difference. Both of those scenarios leave me wasting a day waiting for the delivery and the hassle of trying to make room and move all our food to the garage freezer and coolers again.
Samsung Fridge dies after 1 year and 9 months of u
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Died after 1 year and 9 months. Freezer temp is at 54 degrees Fahrenheit. Do not buy this product as it just will just die on you and it only has a one year warranty. I bought this because Samsung was known for quality. They want to send out a tech to diagnose it and then charge me for parts and repairs. Will just take it to the dump where it belongs and buy a fridgidare which focuses on being a fridge, not some smart crap. I can see why it was on sale. If you buy get the extended warranty. Buyer beware.
Nick, we recognize how essential a functioning refrigerator is at home. Let's get this taken care of.
Below is a guide to help you troubleshoot if your freezer is not working. Please choose "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very content with this purchase! Spacious, everything works fine, and the glass panels are definitely a plus, making it look very nice and also serving as a memo board!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Please...don't buy Samsung fridges. You will have headaches, from the manufacturing support when you need to get it fixed in two months after you buy. Then the store you buy it from doesn't want to take it either because it's out of return date. So your left with a big paperweight your paying money on and not able to use. Mine stopped cooling, guy came and replaced said give it a couple hours. After two days no error code just high temperatures 76 in fridge 78 in freezer. Recommendation buy from manufacturer who has invested 50 plus years in that industry.