Customer Ratings & Reviews

Really beautiful fridge. I have room now for all my food :) The glasses are very useful to drop notes, groceries and etc. Glasses also are easy to clean.

Amazing refrigerator love the smaller and normal size ice and can’t forget about the water dispenser inside the fridge it’s amazing!!!! And gots to love all the space

This refrigerator is the best thing I have purchased so far. The glass doors makes the fridge looks super modern and classy. It is also very spacious on the inside and will fit a lot of things. I recommend buy the Samsung bespoke over the stainless steel refrigerators. This refrigerator adds a nice touch to the house and makes the entire house look more modern

SAMSUNG IS ONE OF THE BEST OPTIONS THE PRICE IS WORTH IT

I’m absolutely in love with the space and layout of refrigerator. Excellent price.

Worth buying this refrigerator! It meets my needs: spacious, elegant design and hi-tech features. You can connect this appliance in the Wi-Fi thru Samsung’s app called Smart-things, I downloaded the app at the AppStore.

We bought this fridge on September 2024. As of October 2025, we changed the filter, with a Samsung name brand filter, the one for the model, to have no water coming through the water pitcher or ice maker. We called Samsung and they stated it is out of warranty and they had to replace the entire filter unit with a $500(!!!) charge for it to be replaced. Unbelievably bad design that somehow changing a filter (which I have done numerous times before on our previous Samsung fridge) to break only the second time of use. Absolutely awful design, and I will be contacting Samsung about this. I cannot believe how unbelievably shoddy this is. I’ve even added the photo of the repair guy here FIXING THIS TERRIBLE FRIDGE. I cannot

Love the fridge! We bought a dent and scratch and the person helping us was great and very nice. We didn’t know that Best Buy offered open box and were glad we checked online.

We love the fridge but didn’t love the price tag of new so we took advantage of their “open box” inventory. DEFINITELY would NOT recommend shopping open box items. There were multiple units of this model that were open box price but we picked the one we purchased because it had no cosmetic flaws. It did however have signs of use on the inside (plastic and styrofoam protection was gone) The one we purchased was priced at their Satisfactory open box price which listed on their website indicates dents and scratches are not included at satisfactory price. The day that it was delivered it arrived with a dent on the front bottom drawer. On top of the dent when I opened it up to clean it as I took out the shelves and drawers I found a large amount of food crumbs and some sort of liquid that spilt under one of the drawers in the refrigerator portion. I guess my fault for not taking the entire inside out before buying it but what the worst was when I went to open the freezer and took those drawers out to clean them and discovered MOLD! Pictures posted below. I’m sorry but $1500 is not a small amount of money and if items are returned that Best Buy plans on reselling they should give them a good cleaning especially refrigerators that have spilt food. They should honestly be embarrassed. I called corporate immediately after finding the dent and crumbs in the fridge and their response was “I honestly don’t recommend purchasing anything open box that is listed less than excellent condition” So even their employees don’t think you should shop those items. They did offer to come pick up the fridge if I want to return it but I lose my delivery fee or they will bring me a new fridge to exchange I would just have to pay the price difference. Both of those scenarios leave me wasting a day waiting for the delivery and the hassle of trying to make room and move all our food to the garage freezer and coolers again.

I am very happy with my purchase. The unit fit right in the space i needed it to fit in. I have a Samsung refrigerator and Samsung washer and dryer.

I absolutely love this fridge, so spacious! Very sleek and functional.

I am very content with this purchase! Spacious, everything works fine, and the glass panels are definitely a plus, making it look very nice and also serving as a memo board!

This fridge has it all! Lot's of space, 2 types of ice, automatic refilled water container, and the ability to change the panels to different colors. I love this fridge

Love my nee fridge. Its chic and beautiful. So far so good. Delivery guys were awesome in assembling.

Died after 1 year and 9 months. Freezer temp is at 54 degrees Fahrenheit. Do not buy this product as it just will just die on you and it only has a one year warranty. I bought this because Samsung was known for quality. They want to send out a tech to diagnose it and then charge me for parts and repairs. Will just take it to the dump where it belongs and buy a fridgidare which focuses on being a fridge, not some smart crap. I can see why it was on sale. If you buy get the extended warranty. Buyer beware.

After reading several articles and reviews, I finally came to the decision to get this one and by far the best purchase!

love it specially since has a pitcher to get fresh water.

All I have to say is it is just beautiful and very big and nice on the inside. Very blessed to have one. Thank you so much!

Such an amazing fridge! I love the built in water filter and the two different kinds of ice.

Fantastic refrigerator, All the research online on Best Buy really paid off this was a home run