Customer Ratings & Reviews
- Model:
- RF30BB6600AP/AA
- SKU:
- 10886074
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
to a friend
Do not expect install when included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.November 24, 2024 today. Delivery no show first day I took off work. Told delivery truck broke down. Second delivery day - they would not install waterline stating corrosion and water not working - Stated I needed a plumber. No corrosion and water worked fine that visit . See attached photos. They left without performing work. Third day - how many days do I have to miss work. I ran water prior to them coming again to see if clean. It was good. Told they will not connect fridge to copper water line. Shut off valve 5-6 feet away from fridge under kitchen sink. Window for visits - no choice - whole day. Would not accommodate me. Missed two weekdays of work and Saturday. They were informed of copper water pipe and no turn off valve directly behind fridge at the beginning and during many conversations. I hope to God this fridge works. Do not expect Bestbuy to help or to be straight - you will be transferred from person to person with no help. For my inconvenience - They offered enough to cover less than 10 minutes of my normal earnings. Going to redo kitchen and will not use them. They know what they are doing. They balance it out and do not care. I do not see my first review posted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
Love my bespoke!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with extra door fronts of your choosing! Love all the goodies it came with in the drink station.
I would recommend this to a friendExcelent design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much. Perfect design. Exclusive and beautiful
I would recommend this to a friendLove the Bespoke Samsung fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bespoke Samsung fridge! Love how it looks! It’s a clean look and works with any style!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give you guys a three why? Because I love the store service, but the delivery was not what I expected. I had to send one back so I can get another one with the same problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Don’t buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Samsung fan when it comes to the electronics but I can’t say that for the appliances. This is my second Samsung fridge and I regret my decision on giving them another shot. Our first fridge had problems with the ice maker. It was a known problem with no fix by Samsung. We were making ice the old fashion way with ice cube trays after that. Fast forward only few years and we are ready to purchase a fridge with a working ice maker. I was looking in the direction of an LG but this one caught our eye. The ice maker was located in the freezer and not the fridge. Maybe they figured it out and with two types of ice. We rolled the dice and boom. After a few months we noticed less ice being made with the bigger ice cubes. Then the small ice just turning into one big block of ice. Only used Samsung filters, replaced the water line just for giggles…. Nope. After running all the troubleshooting and talking with reps they finally sent someone out to replace the ice makers. After the replacement everything was working great… for a bit. Now its the end of the warranty. Same issue. They won’t send anyone out just to replace the ice makers and charge for the work. Nope….. they have to send someone out and charge a diagnostics fee also. It’s the same issue as before when they came out. Now it’s the same price as getting a different fridge to replace ice makers that I’m sure will go out in about a year at best. If you look online you can see the many unhappy customers and the comments of “it’s a Sumsung”. Beware!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the frustration if, after the ice maker was replaced, you encountered an ice maker issue. We want to speak with you directly to provide support and explore options that can help you get a working ice maker.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149410326) to help our team pull up your information.
Have a great day.
^Camille
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, I love it!! I loved that i could change the color just for me!
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, efficient, and stylish fridge—keeps food fresh!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and safety super easy and good quality.
I would recommend this to a friendAlmost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love almost everything…. To open the right side drawer…you MUST open both doors as the center does not meet the center opening… definitely a bummer..
I would recommend this to a friendLove love love my Samsung Bespoke refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing refrigerator. I will be Recommending to a few family members immediately. Service and install was great as well.
I would recommend this to a friendOverall good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge and the delivery went well. The reason for 4 stars is because the cover over the water filter is cracked. We didn’t feel it effects the use of the fridge and you can’t see it until you open the doors.
I would recommend this to a friendSamsung Refrigirator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got delivery few days ago. And since my wife picked it and loves it….. that makes me a very happy man. Thank you.
I would recommend this to a friendGreat refrigerator!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review? The wife is extremely happy and absolutely loves this refrigerator. Happy wife, happy life!!! :-)
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best space refrigerator ever! We love the glass doors as well , so easy to clean
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome delivery and installment from the warehouse team.
I would recommend this to a friendNew fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. Best fridge i have ever owned
I would recommend this to a friendSamsung Bespoke Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It’s an excellent refrigerator. The adequate space that I need.
I would recommend this to a friendMy refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it very much what I wanted I can organize my stuff very well
I would recommend this to a friendBeautiful! Caution with pitcher lid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! My only complaint is that I’m supposed to get an extra set of panels as part of a deal and instructions a bit vague and cumbersome. Other only downside kid keeps coming off in fridge pitcher when pouring. Beautiful presentation and great design
I would recommend this to a friend