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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,429.99

Customer reviews

Rating 4.7 out of 5 stars with 1490 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the beverage center, ample space, and dual ice maker features of the BESPOKE refrigerator. Many appreciate its sleek design and large capacity, finding it quiet and efficient in maintaining proper food temperatures. However, some users note challenges with fingerprint smudging on the stainless steel finish and the lack of traditional door handles. A few also mention minor issues with the water filter and door closure mechanisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,490 reviews
  • Rated 5 out of 5 stars

    Samsung Bespoke fridge has been great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the appliance!! Very spacious inside of the fridge. The food has also stayed fresh longer because of the consistent temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very nice fridge I like how you can customize it with different colors

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It holds so much more and not really use anymore room in the kitchen. The two kinds of ice is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store help was amazing very understanding and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and Cold.. Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so big and nice. I love the 2 options of ice. I also love that I can change the color of the doors to add character.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of room for all your needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room & the design is exactly what we were looking for. Plus 2 different kinds of ice works great in our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mistakes made, wrong fridge delivered careless handling of the fridge during installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall delivery and installation experience can be frustrating.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the correct refrigerator. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    New Fridge not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge but the ice maker is a little slow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hit and Run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off appliance and left stating they would be back to install. Never came back. Geek Squad never returned phone calls to reschedule despite numerous promises. TERRIBLE SERVICE. Do NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know your disappointment with your overall experience with the service.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better with the unit installation. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Delivery sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice but delivery was TERRIBLE!!! It took them 3 tries to actually get it delivered. I told them about my street being narrow and no parking and still they had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No complaints yet. Delivery was messed up by Best Buy but nothing wrong with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice work and product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came foe delivery was nice and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Only thing taller items need to be relocate to one part of the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function is good the ice come slower than other

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent so far. had problems with sales personnel but delivery and use of refrigerator is good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the water station and two types of ice. The clean outside look and large capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Sealing Bar on Left Door Does NOT Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and functionality of the fridge. It is not fingerprint resistant. Due to it's depth I had to remove my house's front doors in order to get it into the house. You cannot remove the fridge doors. The biggest issue is the sealing bar on the left door. When closing the left door the bar does not engage it's track and as a result does not close leaving a gap that allows cold air t oescape the fridge. If you do not catch this bar not working and close it manually your fridge will run constantly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, Rick!

      Allow us to help with your fridge door.

      If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket, the roller bars, and how you should store your food.

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      Please refer to pages 22–26 of the user manual to learn how to remove the door and adjust it:
      https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145286162) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BEST IN CLASS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USEFUL LAYOUT,PLENTY OF STORAGE SPACE, EVERYTHING WELL THOUGHT-OUT THE WIFE LOVES IT.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice added piece to our kitchen remodel, matches our stainless appliances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 1/5 Year Lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Samsung junk. Within 3 years the icemaker has gone out, the autofill pitcher doesn't auto-fill, and the freezer does not freeze. Terrible, save your money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Billy, we understand the importance of a working fridge. Allow us to help.

      Below is a guide to help you troubleshoot if the ice maker stops working. Please click on the embedded word and watch the video included.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Here is a guide to help you if your auto-fill pitcher is not working. Please click on the embedded word.

      Autofill water pitcher doesn't fill
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      We recommend checking this link if your freezer is not freezing. Please choose, "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the included video.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150742840) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung