Customer Ratings & Reviews

I loved the product, very spacious and beautiful!!

We are very happy with contemporary design and look.

I love this its price good and alot Spece for stuff

One of the best refrigerators I have gotten has good ice makers

I absolutely love my fridge!! It just arrived today and i got it in the color pink! it is so stunning!!! i'm so excited, and this fridge has so many awesome features. I'm looking forward to using this fridge for years to come!

Refrigerator is fine..however, significant delivery issues..

We have had nothing but problems since buying this fridge. All with the water dispenser! They have replaced the whole unit 3 days after purchase and then replaced water lines and it still is not fixed.

So far very happy with the Bespoke (even if the name is weird) - replaced a 15 yr old Samsung that fought the good fight getting abused by a houseful of teenagers - figured if that one held up to the trauma we inflicted on it, another Samsung is worth a shot.

I am VERY pleased with our recent purchase. The delivery team was very respectful of our home. I would definitely deal with them again.

It was love at first sight. My daughter choose and it was the best decision ever,

The fridge has unique design with a beverage center. The only issues was with delivery, however the store was very accommodating.

Great fridge! Came a little dented but best but reps made it right. Very happy with product quality and customer service!

Loving how much space it has and the drink area this is the best first fridge for a first home you could get

so far,,, just amazing, we were looking for something comfortable and this item just pass everything we need.

Never had a French door fridge, but this was a big disappointment. It was really deep, meaning a lot of stuff gets lost on the bag. The interior of the door storage was really shallow and could not fit as much as my side by side. Food in the freezer got frost/ ice on the outside of the containers within a day or two, and things in the fridge got frozen (lettuce, for example). Ultimately we returned it.

Love the two ice type options and that the panels can be changed to different option

LOVE our fridge but the installation process has been a complete nightmare- we will absolutely never shop with Best Buy again due to the lack of customer service we have received. We ordered installation services through BEST BUY which we didn’t realize would be completed by a 3rd party company. The 3rd party company broke our emergency water shut off valve and promised Best Buy would take care of it. Best Buy submitted a claim to Sedgewick who is stating since it was a 3rd party company they will need to take care of it. I didn’t contract with the 3rd party company- I trusted Best Buy, apparently a big mistake. Now I’m stuck with a $900 plumber bill for the damage that was caused to my home.

Best decision I made. Well worth the money. Diffently get your money's worth.

Worst samsung product ever made Unfortunately, we read the reviews after purchasing.After we started having problems, the freezer shuts down.The light doesn't work on random Days and the automatic water seller doesn't work constantly. It gets incredibly hot so we added a fan and still. The refrigerator shuts running ruining hundreds of dollars of fpossibly 3 times a year. We've contact Samsung best. Buy is even written to CEO. And have sent many emails.Nothing works.Be careful if you buying this product odds R you will get stuck with decoration.

Terrible service from bestbuy reps, Fridge came damged and they refuse to help replace and also it came missing parts and does not want to give me my missing parts. Great fridge but buy from somewhere else.