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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 1511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, ample capacity, and sleek design. Many appreciate its overall performance and ice production. However, some customers have noted concerns with fingerprint resistance, color, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,511 reviews
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made, love the beverage center. Only thing I would change is a “fast ice” option for parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the space and different places for all my foods and the built water pitcher are awesome with that being my main bev!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very clean looking, keeps very thing the correct temperature. Can order interchangeable front panels to charge the color of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KITCHEN FRIGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS THE PERFECT REFRIGERATOR TO BUY CLEAN LOOK PERFECT TO MATCH WHITH ALL KINDS OFF KITCHENS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great features for every day use

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke refer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator! Love having the dual ice option as well as the convenience of the water in the door

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge I really recomendable just make sure to some one bring to you is so hard to get inn to your house they take doors off to fit on my door otherwise love it is more spacious inside

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best Bang for Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s state of the state of the art. Easy to clean, lots of room and space! I love the fact that it only makes just enough ice for your need instead of over making ice. Recommend this to anyone looking for a new fridge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty Ends, Problems Begin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my refrigerator purchase and the service that followed. I bought a 2-year warranty plan with Best Buy, and right after those 2 years expired, the water dispenser stopped working. I contacted Samsung directly, and they told me the part I needed wasn’t available. Instead of resolving the issue, they tried to charge me and even suggested I purchase another water filter—even though I had already bought two genuine Samsung filters and was still having the same problem. It’s been over a month now, and the issue remains unresolved. The customer service from Samsung has been terrible—unhelpful, dismissive, and unwilling to stand behind their product. For the cost of this appliance, I expected much better quality and support. I am genuinely questioning purchasing any more Samsung products again after this experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawn,

      We truly understand how upsetting it must feel to have your refrigerator’s water dispenser stop functioning. We wish to help.

      I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check the availability of the part that you need for your water dispenser of this refrigerator.

      Samsung Parts:
      https://samsungparts.com/pages/supports

      In addition, you may also schedule an appointment for a qualified technician to visit using the link below.

      Repair Services:
      https://www.samsung.com/us/support/service/

      Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151166838 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, very spacious, clean and elegant. Definitely an eye catcher. If you want to elevate your kitchen, this is the fridge to do It with

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, plenty of storage. A big upgrade from our old frdge.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beverage center is worth it and plenty of space.The ice is at the bottom so it won't break the electrical if the ice melts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, it is useful and very spacious. Without panels is weird.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Crazy over my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Only have had it for about a month. I’m crazy over the beverage door and the 2 types of ice it makes. Would highly recommend. I like that you can change the panels in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Great sleek no-show look. Stainless steel is beautiful. Love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process to have it ordered and delivered simple and quick. Just got it today so its hard to give accurate review but so far looks great and is working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke with beverage center

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the emerald green Bespoke with beverage center. Absolutely love it!! Don’t hesitate. Your wife will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new fridge and especially the beverage center. Makes my life so easy with the amount of water I drink. No more plastic water bottles!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A great looking refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically it is perfect for my kitchen. I would give it a 5 star but the ice makers which makes 2 different size ice does not make enough ice. The ice bins seems to be empty and may produce ice that fills two glasses a day only.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well so far and we're happy with it

    I would recommend this to a friend