Customer Ratings & Reviews
- Model:
- RF30BB6600QL/AA
- SKU:
- 6493496
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge so far! It fits a lot! The autofill pitcher is amazing. We are really enjoying this purchase.
I would recommend this to a friendOutlet purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outlet was very helpful. We had a pretty big new scratch on delivery and they are sending someone out to change the door to freezer
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! The ice maker and water inside stay cleaner than if on the outside of the door. I wish the freezer was bigger but so far it is really nice!
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new fridge. With all the new features…. Auto fill water jar and 1/2 open door
I would recommend this to a friendSeason
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge love how you can change panels. Wife change’s them for season theme
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Was skeptical about getting another Samsung. But went ahead and got the Bespoke model because of the great warranty Bestbuy offers.
I would recommend this to a friend- Cons mentioned:Temperature control
So upset....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge was delivered and installed.... Delivery folks made sure the water line was hooked up and went on their way. Woke up the next morning and my refrigerator was 62° inside. No ice, no cold, no nothing.... The food that I had in there is ruined.... We called Tech Support at 4 AM and she scheduled an appointment for 4 days away..... later on I received a phone call from Best Buy support and they really have no answers for me regarding any kind of trouble shooting. They scheduled an appointment for a serviceman to come out in eight days..... What am I supposed to do without a refrigerator for over a week?? We typically have very good luck with Best Buy, and we buy a lot of things from them. But i'm really, really upset and disappointed in the service that i'm getting right now regarding getting my refrigerator up and running... Is it just me or has anybody else had issues like this?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EmilyE,
We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator if you need further assistance after the technician's visit.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146995920) to help our team pull up your information.
Have a great day,
-Ernest-
na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that did the delivery and installation was great.
I would recommend this to a friendFridge purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Best buy team from outl in Pineville.
I would recommend this to a friendWorst customer support award of the year
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge delivered and working fine so far, although have not hooked up a water line so can't tell if the bar works. Registering the warrantee is an absolute nightmare. Following the link from the QR code fills up the form for you but the "Register" button is not active and so you can't proceed. Probably because they don't actually debug their website on iOS devices because why would they... Trying to fill up the form manually, on Safari, Firefox and Chrome all ends up with the same result of the Botton not working. Not sure what I did eventually, but I suspect that following someone's advice on the Samsung forums I ended up registering on the UK website and then it showed up on my account and I could submit proof of purchase. trying to call the Samsung customer support means waiting 30 min for an answer from general support, then transfer to "registration" support (which doesn't have its own number so if the line drops you need to go through this chain again), then waiting there another 30 min to finally talk to a human drone explaining that they can't actually register the product only help you troubleshoot their website. Alternatively (they actually suggested it!) you can purchase a samsung phone so can use the app on it to register your fridge... So... if you feel like wasting 3 weeks registering the product, taking up an unpaid job working at the Samsung customer support or just forfeiting your warrantee, by all means this is the fridge for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you sharing your sentiments regarding your registration experience. We are here to assist you.
Please see the link below for the steps to register your Samsung product with your Samsung account. Kindly click on all the embedded words inside the article.
https://www.samsung.com/us/support/answer/ANS00089142/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146918201, which will help our team pull up your information.
^Rainly
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my appliance, the delivery was great ordered then in a different state and delivered them to where I was moving to no hassle
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product and customizable!! We ordered it and it was delivered on perfect timing
I would recommend this to a friendGood service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable team recommended this product and I am glad they got it right.
I would recommend this to a friendBespoke fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, awesome installation service, great price.
I would recommend this to a friendLove my Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so nice to be able to just wipe the front without handles and the water and ice dispenser. The finish is easy to wipe without streaks.
I would recommend this to a friendEasy installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to install and easy enough to operate. Very simple setup and ice function and beverage center are rock.
I would recommend this to a friend- Pros mentioned:Design
Beautiful appearance !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful. Size is perfect. Hope it will be a reliable purchase. Expensive.
I would recommend this to a friend Great Product - Samsung at its best!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great value, spacious refrigerator and very satisfied with the purchase.
I would recommend this to a friend- Pros mentioned:Beverage center
No pellet ice after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with lots of room but the small ice maker has stopped working. Hopefully it can be fixed soon. Beverage center is a hit
I would recommend this to a friendBrand response from Samsung
Posted .Hello RobertL,
We care about the fridge's betterment. Let us help you with your ice maker.
To fix your ice maker, please click the link below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
The ice maker is not working (Please choose the best that describes what you are experiencing in your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146688511, to help our team pull up your information when you message us.
Have a great day.
-John
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my bespoke fridge, very practical and kid friendly
I would recommend this to a friend
