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Customer Ratings & Reviews

Your price for this item is $2,899.99
The comparable value price is $3,509.99

Customer reviews

Rating 4.7 out of 5 stars with 259 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the spaciousness of the refrigerator, with many mentioning the ample storage space and easy organization. The Family Hub feature is also widely praised for its entertainment and convenience, with customers highlighting its versatility and user-friendly interface. While some customers have concerns about missing panels, the overall sentiment towards the design, smart features, and screen is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 259 reviews
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest refrigerator in the world. You can watch tv, look at recipes, the ice maker and water dispenser is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So far… so good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for a month and we love it! Everything is working, size is much bigger than our old fridge, and the fridge looks great in out kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our kitchen. Easy to great and outstanding features.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haved used this fridge for about a month. This is a very nice fridge. It is quite and it looks nice. The door opening took a while to get use to, but now it's not bad at all. I like the big and small nice cubes it makes. The beverage door opening with the pitcher of water is very nice. I like cold water on the spot. The screen is also a nice feature to let us see the calendar, weather, and music while cooking in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I love the features and how it blends in perfectly in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Best refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Looks good. More then enough space. Water pitcher is one of the best features along with family hub.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost there, but not quite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a 42 inch, built in refrigerator that I did not like. I bought this when the built in refrigerator died. I love the concepts of the refrigerator, but there is so much room for improvement. I wish the company would as the consumers "what would make this better". I want to love the refrigerator, but it is just okay. Things I Like: The space is great, I love the beverage center, and I am really utilizing the Family Hub Screen. Things I do not Like: the fingerprints! I thought this was "fingerprint resistant". Not anywhere close, the whole thing is covered in fingerprints, I did not have that issue with my previous refrigerator. I have not quite figured out all of the family hub, I think there are some features I would like to use, but have not been able to. The shelves inside are not movable, I cannot utilize the space how I would like - which is a huge frustration. The ice maker is so slow! It has not filled an ice bucket yet and I have had it for 3 days. You have to be careful when you shut the door, the inside mechanism does not seal like it should, so sometimes there is a big air gap when the door is shut, but it is not alerting it is open! It is a noisy refrigerator. Would I recommend: Maybe, I am not completely sold on the refrigerator, but I don't hate it either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rhonda, thank you for sharing your experience. Let us help you improve the performance of your refrigerator.

      Here is a video for tips and tricks on maintaining your fridge in pristine condition.

      How to clean your refrigerator
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      Below is a link to the features of the family hub. Click on the embedded words.

      Family Hub Features
      https://www.samsung.com/us/explore/family-hub-refrigerator/features/

      You can also check this link on how to maximize your storage space on your fridge.

      How to organize your refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      If your ice maker is not producing enough ice, this guide will assist you. Please click on the embedded words and watch the video included.

      Ice maker is not making enough ice
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Please also check this link on what must be done if your fridge door is not closing correctly. Click on the embedded words.

      Door is not closing properly
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close

      To fix the noise you are experiencing, please check this link. Listen to each noise and match the one you have. Click on the embedded word and watch the video included.

      Noisy fridge
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146193662) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fridge cool tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far works great. Water pitcher has been a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful Appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance which enhances the look of my kitchen. Lots of space inside for plenty of food!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing frdige

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really works amazing and looks great plus very fun functions

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It’s very spacious. It looks very slick.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Top Product. very fancy and tecnology pakage. Thanks for Samsung and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Bespoke fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and beautiful appliance in my kitchen. Was easy to remove doors since I had measured the door ways and barely had 1” clearance, but it wasn’t enough due to straps movers needed to get my fridge inside the house. They hauled away my old one and left the fridge on my front porch. I was left with having to get it inside the house. Thankfully, it takes minimal tools and just a short video on the DIY. Removing doors and inside shelves made it easier to lift up 6 steps to front door. Made it inside and replaced the doors, installed water line, plugged in. My wife thinks it looks great and it is super quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Fridge ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, functional, slick design. Everyone that comes to our house is so amazed how great this Fridge is, out of this World, way to go Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will purchase again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features. I watch CNN, play music, answer my ring door bell and use alexa to turn on my room lights. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff and service. I was very satisfied with the way they attended to our needs . Also we’re loving our new fridge and tv

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best frig ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best frig I never knew I needed! It connects to WiFi and the possibilities are endless. I have music while cooking, it recommends dinner options, have tv and shows while in kitchen, tells me my groceries I need, I always have a full pitcher of ice cold water! I really can’t say enough about how awesome this frig is. It can do so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and also great refrigerator performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item samsung bespoke is very good product. The only thing is that I bought an open box, so best buy say that this product is in good condition, but for my opinion that one was fear condition. I need to rebuilt and did so many adjustment to recovery this fridge to normal conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Very cool fridge with lots of features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, roomy fridge, with many cool features. I think what my family loves the best is the beverage center, where the water pitcher fills up automatically, and you can infuse it with lemon, cucumber, etc. Plus, the ice maker produces two different kinds of ice. I love it for pulling up recipes on the family hub, as well as playing Spotify while I cook. Highly recommended!

    I would recommend this to a friend