Customer Ratings & Reviews
- Model:
- RA-F18DBBCM/AA
- SKU:
- 6497856
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel for its easy installation process and beautiful design. Many customers mentioned how simple it was to install the panel, and they appreciated the variety of colors available. The glass panels were also praised for their stylish appearance.
This summary was generated by AI based on customer reviews.
gray glass exchanged for back in stock white
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waiting on the arrival of navy and white panels for my new fridge to be installed next week. Can't wait!
I would recommend this to a friend- Pros mentioned:Appearance
Bespoke Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great when attached to refrigerator! Would recommend
I would recommend this to a friend Quick delivery, perfect fit.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to get these panels quickly. These were not available in other places faster than Bestbuy. Meets my expectation.
I would recommend this to a friendAvailability problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not available. Samsung factory dont have the bespoke refrigerator available from severas months ago. I have to wait until summer to see the new refrigerators
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about the panel's availability. We wish to aid you with this, Jramos.
To get updates about the availability of your panel choice, kindly visit this Samsung link below.
Bespoke 4-Door Flex™ Refrigerator Panel in Charcoal Glass - Bottom Panel
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-flex-refrigerator-panel-in-charcoal-glass-bottom-panel-ra-f18dbb33-aa/
For added reference, I've shared our available Samsung panels that may suit your needs.
Samsung Panels:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels&shop=Buy+Online
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148775238, to help our team pull up your information.
Have a great day!
^Chrystel
Very very dark.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool label but the blue is so dark that it was hard to tell if it was dark blue or black.
I would recommend this to a friendLoved it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed one more and this arrived ahead of schedule! Super happy with the result
I would recommend this to a friendSamsung Bespoke flex refrigerator door panels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Bespoke refrigerator looks amazing with the white panels !
I would recommend this to a friend- Pros mentioned:Appearance, Ease of cleaning
Great looking panel and color
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel looks great and is easy to clean. Does not scratch very easily.
I would recommend this to a friend Be aware of different lighting!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this new refrigerator! The glass panel looks totally different than when I ordered in the store. I thought I was getting a robin egg blue color , but it looks more like a turquoise
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if you find that the fridge panel color you expected differs from the one you got. The color of the panel differs depending on the type of lighting used. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Wonderful choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the look. So sleek and elegant. Makes my kitchen look fabulous.
I would recommend this to a friend- Pros mentioned:Color
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Happy with the panel. Very nice color and feel to it.
I would recommend this to a friend - Pros mentioned:Appearance, Installation
Amazing panels
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robust panels and easy to install. Looks great too
I would recommend this to a friend - Cons mentioned:Delivery time
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still Haven’t gotten my panels for my fridge has been 2 months and I can order from the company itself and have them here in 2 days, no updates either, absolutely ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened to hear about your experience with the delivery. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and great service.//
I would recommend this to a friend- Pros mentioned:Color
Awesome color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful. Color is awesome and easy to attach to the refrigerator. The timeframe it took to get it was ridiculous!
I would recommend this to a friend Not available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They discontinued it when my fridge was about to be delivered so i have to order a different shade, until now my fridge is still missing a panel, that was a month ago
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to make a follow-up on the panel that you have ordered.
Have a great day.
-John
- Cons mentioned:Delivery time
stay away from best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel item they couldn't full fill the order after 3 months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shuaman23,
We appreciate you sharing your experience and for choosing Samsung for your panel needs. We're saddened that you had to cancel your order and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
- Pros mentioned:Color
looks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, and can't wait to receive the refrigerator unit so i can get it up in the kitchen
I would recommend this to a friend - Pros mentioned:Color
Just Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome panel. Sky blue panel looks pretty and won't have any fingerprints.
I would recommend this to a friend Nice texture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.. looks beautiful.. love to have bespoke panela
I would recommend this to a friend