Customer Ratings & Reviews
- Model:
- RA-F18DUU33/AA
- SKU:
- 6497863
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Bespoke Flex Door Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door looks great. The delivery people installed it quickly.
I would recommend this to a friend - Pros mentioned:Appearance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product makes my refrigerator looks great and the team was very helpful in pointing me in the right direction
I would recommend this to a friend - Pros mentioned:Quality
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just did not like the fact that it took 6 months to get to us Over all good product
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Roman house refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panels fit perfect and look great. Extremely easy to replace.
I would recommend this to a friend - Pros mentioned:Color
Bespoke Navy fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color makes my kitchen pop! Love love love. Kitchen accent color!!!
I would recommend this to a friend - Pros mentioned:Quality
Gorgeous panael.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These panels are beautiful and packaged incredibly well.
I would recommend this to a friend - Pros mentioned:Quality
Glass
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, its niiiiiiiiiiiiiiiiiiiiiiiice product
I would recommend this to a friend Great Panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Gives you many options for color in the kitchen.
I would recommend this to a friendColor full
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit for my refrigerator. Replaced existing stainless one.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. We absolutely Love it. The interchangeable panels give this a unique look.
I would recommend this to a friend- Pros mentioned:Appearance
Sharp looking doors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass panels are awesome to looks at. Very sleek.
I would recommend this to a friend - Pros mentioned:Color
great color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door are such a pretty color. They are a wonderful shiny material.
I would recommend this to a friend - Cons mentioned:Size
Something changed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems Samsung changed the design of the panel and didn't tell anyone. I had one open-box panel that had plastic clips along the top and bottom and long magnets along each side. The panel I ordered had plastic clips on all four sides. The open-box panel went on in just a few seconds and fit very securely. The new one could not be snapped into place. I tried, BB Geek Squad X 2 tried, we switched to old panel to the other side. It went on quite easily again, and the new panel could not be made to fit at all. The BB sales rep is seeking a solution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rodel
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The panels I’ve received were really good and got many compliments!
I would recommend this to a friendThank you Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you best buy! the delivery time & quality is A1! thanks for the great customer service!
I would recommend this to a friendGreat service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, great service, item waa delivered on time
I would recommend this to a friendSamsung BESPOKE 4-DOOR FLEX REFRIGERATOR :)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and beautiful as well! Enough room in this size and the glass in cool! Great delivery and setup experience as well. Thank you BB
I would recommend this to a friend- Cons mentioned:Delivery
Worst ever experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a worst experience buying this product in Best Buy, may be this will be my last order from Best Buy. 1) Ordered a Samsung bespoke refrigerator panel on sep30 and they couldn’t deliver till dec 12. 2) Have you ever seen a company sending a wrong product twice and that happend in my case 3) it wasted multiple Best Buy employee ‘s time /my time . 4) Customer service seems to generic and never acknowledged on what went wrong , neither ready to provide solution . Only thing they did is placing order one more time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rodel
Just spend the money on what YOU want
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge! Fit perfectly! Does everything we need it to do! Customized option was what we needed!
I would recommend this to a friendBespoke Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frosted gloss, gives a really elegant look!
I would recommend this to a friend
