Customer Ratings & Reviews
- Model:
- RA-F18DUU33/AA
- SKU:
- 6497863
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance, Installation
Beautiful panel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charcoal glass panels are gorgeous! The install is fairly simple as well. My only complaint is Samsung cancelled one of my panels randomly and I had to call and reorder which left me with not receiving all items at the same time.
I would recommend this to a friend - Pros mentioned:Color
Gray is far off
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say charcoal gray, but they are like midnight black. Honestly, better then expected.
I would recommend this to a friend - Pros mentioned:Appearance, Installation
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and received one of my top black panels so far. My husband installed the panels and said it was very simple and took no time at all to install. It looks fantastic and we love it! Now just waiting on the last panel that has been delayed for quite some time.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Samsung Bespoke Frexh 4-Door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and spacious fridge. Versatile flex space option, which can accommodate any family. Easy to clean with the glass finish and have to option to change glass panels. Beautiful finish!
I would recommend this to a friend - Pros mentioned:Appearance, Installation
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install way better than the stainless looks great
I would recommend this to a friend - Pros mentioned:Appearance, Installation
Looks better in person
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product took forever to receive and my order date was pushed back 3 times but its definitely worth the wait! Its beautiful in person and adds a nice touch to my kitchen. A must have!! Easy to install
I would recommend this to a friend - Pros mentioned:Quality
Samsung glass panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is my favorite when it comes to kitchen appliances. I found the price to be a little too much but the quality of it makes up for the price. This is the hardest panel to come by and Best Buy came through!
I would recommend this to a friend Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Beautiful fits right in and easy to install
I would recommend this to a friend- Pros mentioned:Installation
Great Panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this panel for our Bespoke 4 door flex fridge. It is a great add on. It does not come with suction cups, so you must go to Lowes or Home Depot to buy one. Recommend watching the Samsung video before installing.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Samsung fridge panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to change panels, the glass is also easy to clean fingerprints ans smudges
I would recommend this to a friend - Pros mentioned:Appearance
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.**********Makes for a nice clean sleek look**********
I would recommend this to a friend Great Panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Gives you many options for color in the kitchen.
I would recommend this to a friend- Pros mentioned:Quality
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just did not like the fact that it took 6 months to get to us Over all good product
I would recommend this to a friend Thank you Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you best buy! the delivery time & quality is A1! thanks for the great customer service!
I would recommend this to a friendJust spend the money on what YOU want
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge! Fit perfectly! Does everything we need it to do! Customized option was what we needed!
I would recommend this to a friend- Cons mentioned:Panel
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sent the wrong panels for a whole difference type of refrigerator. So now my refrigerator is missing the front panels and costumer service was no help ovr the phone.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Panels
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not have these in stock and had no clue when they would arrive. Should have never sold them to me for that reason
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Fooled again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong panel was shipped to me. I returned them all. This is the second time I've been sent the wrong product after waiting a very long time. When I returned the product, the clerk asked me why. I told him. The manager overheard the conversation. No apology from either. My time and energy waisted yet again. I'm cancelling my Best Buy card. I feel ridiculous for giving them another chance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElliotY,
Thank you for choosing Samsung for your panel needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Nice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Like the fact that the bottom compartments could become a fridge or freezer!
I would recommend this to a friend