Customer Ratings & Reviews
- Model:
- RA-F18DUU32/AA
- SKU:
- 6451287
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Nice panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives it a clean look. Have had lots of compliments
I would recommend this to a friendClass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very classy and I love it. Beautiful style. Installers were great.
I would recommend this to a friendGlasspanels
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Panels really add pop to the kitchen. Love them.
I would recommend this to a friendGreat but hard to clean
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panels look great but smudges are hard to get out.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Michael,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - BESPOKE 4-Door Flex Refrigerator Panel - Top Panel - Grey Glass
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
The refrigerator panel or touch screen is not working
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Samsung refrigerator error codes https://www.samsung.com/us/support/troubleshooting/TSG01003409/
Product Manual:
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144395995
Thank you for choosing Samsung.
^Ross
Sleek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, the panels look great, change the entire look of my refrigerator Would definitely recommend it to anyone
I would recommend this to a friendBeautiful panels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful panels on the refrigerator! I love the color.
I would recommend this to a friendGood quality. High price. Long lead time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Somewhat pricey. Lead time is long.
I would recommend this to a friend- Cons mentioned:Delivery, Experience
Paid and never receive the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this on Dec 29th, 2021, and Ive made delivery appointment under the order status and got confirmation. But the delivery appointment keeps getting cancelled for more than 4 times. This item that bestbuy has charged me and never deliver the item. I've never had such unpleasant online purchasing experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Not handles with care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel panels came in bent and had to to return. Also delivery for the item was rescheduled three times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289 is available 24 hours a day for feedback regarding handling the ordered item.
Have a great day.
^Charles
What experts are saying
