Customer Ratings & Reviews
- Model:
- RA-F18DUU35/AA
- SKU:
- 6451281
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
Worst purchasing experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in May, bare refrigerator until November...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnhL,
We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146377664) to help our team pull up your information.
Have a great day,
-Ernest-
Rose Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This panels are great and we love the gloss finish.
I would recommend this to a friend- Pros mentioned:Appearance
Glasspanels
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Panels really add pop to the kitchen. Love them.
I would recommend this to a friend - Pros mentioned:Appearance
Nice panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives it a clean look. Have had lots of compliments
I would recommend this to a friend Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service we bought Ref. OCT 13 With a delivery date of Nov 2 wich was changed to Nov 18 and now you canceled it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand that having your delivery schedule moved and canceled can be disappointing. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to inquire why the delivery was canceled and, at the same time, assist you in rescheduling the delivery.
Have a great day.
-John
My new Bespoke Refrirator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the glass panels on my Bespoke even though it took them over a month to get it right but all's well that ends well.
I would recommend this to a friendBest Fridge Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these panels! Such a delight to finally get away from the single option in fridge design
I would recommend this to a friendColor/shade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color appears different from the picture, more like slate blue .
No, I would not recommend this to a friendAwesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great panels that double as dry erase boards. Nice!
I would recommend this to a friendFriedge door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friedge was recieve firts but this part no. Had to wai 3 months for it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your delivery, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very classy and I love it. Beautiful style. Installers were great.
I would recommend this to a friendColorful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of choices unlike other ordinary refrigerators.
I would recommend this to a friendNice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Like the fact that the bottom compartments could become a fridge or freezer!
I would recommend this to a friend- Pros mentioned:Appearance
Sleek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, the panels look great, change the entire look of my refrigerator Would definitely recommend it to anyone
I would recommend this to a friend - Pros mentioned:Color
Beautiful panels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful panels on the refrigerator! I love the color.
I would recommend this to a friend Still waiting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still waiting but good customer service I’m satisfied
I would recommend this to a friendGood quality. High price. Long lead time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Somewhat pricey. Lead time is long.
I would recommend this to a friendNot handles with care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel panels came in bent and had to to return. Also delivery for the item was rescheduled three times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289 is available 24 hours a day for feedback regarding handling the ordered item.
Have a great day.
^Charles
- Cons mentioned:Delivery
Paid and never receive the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this on Dec 29th, 2021, and Ive made delivery appointment under the order status and got confirmation. But the delivery appointment keeps getting cancelled for more than 4 times. This item that bestbuy has charged me and never deliver the item. I've never had such unpleasant online purchasing experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille