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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation, beautiful design, and vibrant color options of the Bespoke 4-Door French Door Refrigerator Panel. Many customers also mentioned that the ice maker works better than previous models. However, some customers experienced delays in receiving their panels and a few had issues with broken panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 113 reviews
  • Rated 5 out of 5 stars

    The refrigerator of the future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator surpasses my family's wildest dreams. It has the basic components of a great unit while providing the technology of the future!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I want them in all colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised - easy install - looks great and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and product. Customizable color. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Samsung product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking color and looks better in home than online

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the look. I highly recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Glass Refrigerator Panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was nice to work with. I was keep informed via texts

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Loving the fridge with the white panels!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my white panels on my Samsung bespoke fridge! They are extremely easy to put on the fridge they are easy to clean and look fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best all around. I am just loving it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a year for our install but love it. Live water and ice system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i need it to do. I’d highly recommend it and the water filter actually works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a variety of items from Best buy delivery and installation were done professionally extremely happy. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy still the best store to go !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazing !!! Super fast shipping and awesome customer services !!

    I would recommend this to a friend
  • Cons mentioned:
    Delivery time

    Rated 1 out of 5 stars

    Bespoke or Minn?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if is my move to Minnesota or the Samsung Bespoke fridge. This has been canceled, deliveries canceled showing up and not having panels. I have been a Best Buy customer for decades. This service may drive me away from using Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We are here to assist you anytime. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to inquire why the panel's delivery was canceled and discuss other options.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    BILL IN PINE KNOLL SHORES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY BEST REFRIGERATOR WE HAVE EVER HAD! GREAT FEATURES THAT PROVE TO BE INTUITIVE TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new with better price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is like new there is no issue with it, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke replacement panels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product and finish the green is a major upgrade feom the original white color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bespoke is my current favorite. My toddler enjoy plays on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge of my dreams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous! The Samsung Bespoke French door fridge is a dream come true. The glass panel fronts make stainless front fridges look so yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice panel I'm sure. It isn't installed yet but they tell me it's on the way.

    I would recommend this to a friend
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