Customer Ratings & Reviews
- Model:
- WF53BB8900ATUS
- SKU:
- 6507621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the BESPOKE washer's large capacity, excellent cleaning performance, and quiet operation. They also appreciate its ease of use and the innovative AI OptiWash feature, which automatically adjusts settings for optimal cleaning. The sleek design receives positive feedback. While some users noted occasional issues with the spin cycle, overall the response to this product is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for all load all sizes. Is very quiet.
I would recommend this to a friend Auto dispenser is the best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fact that we can fill the large tank with detergent and it automatically dispenses. No more putting detergent in for each load.
I would recommend this to a friend- Pros mentioned:Ease of use
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, front loader makes things way easier and more convenient
I would recommend this to a friend - Pros mentioned:Washer
New line by Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine has all the bells and whistles you would want.
I would recommend this to a friend Excellent Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped sell this product was really helpful and provided excellent customer service. Love Best Buy! They always have great deals and amazing prices.
I would recommend this to a friend- Pros mentioned:Washer
The Greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great unit This is a must have unit Buy it today!!!!
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice so far, just about a month old, very quiet
I would recommend this to a friend So far very impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up and installed today and i am impressed with the quality of it .. it's much heavier than the 4.0cft Samsung washer im replacing, but it's much quieter and much more efficient can't wait to pick up the matching heat pump dryer next week
I would recommend this to a friendGreat Machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I had no issues with this machine. The song at the end of each load get a little old .
I would recommend this to a friendINot good luck with washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was not draining, called Samsung customer support, tried different things to fix it, did not work, I called Best Buy and offered to replace it, which will happen on Feb 4th
No, I would not recommend this to a friendLiked my old Samsung better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace a 9-10 year old Samsung front-load set. The heavy duty cycle on the new set takes 2 hours, the old set was 1:40. The old set had a separate manual dispenser for fabric softener. The new one only has manual dispensers for bleach and detergent. The only way to use fabric softener is to add it to the auto-dispenser which poses a problem because I use different laundry products than my fiancé. This new design is idiotic. Also the touch controls are slow and cumbersome. The dial / button style on my old set was far superior, faster, and more precise. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you sharing your insights about the Samsung washer.
This washer has automatic dispenser models that provide a four-compartment dispenser: two compartments for auto-dispensing and another part for manual input. With the automatic dispensing option on, the washer dispenses an adequate amount of detergent or fabric softener for each load.
For best results, use HE detergents only. Do not use non-HE detergent, organic detergent, natural detergent, or HE detergent with natural ingredients (such as vinegar, or baking soda).
You can check it on the model's user manual link below on pages 30-35.
https://downloadcenter.samsung.com/content/UM/202301/20230103165728217/WF8900B-WF6500B-AD_SimpleUX_UM_DC68-04386A-02_EN_CFR_MES.pdf
Also, you can check the specifications and features of this model on the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/bespoke/092022/2022_WF53BB8900_V6.pdf
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145705384, which will help our team pull up your information.
^Rainly
Samsung washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! Love the super speed function. Unfortunately you can’t start it with the phone. You can only send the program you want through the app then you have to start it manually
I would recommend this to a friendGreat product, great service, great company, alway
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, great company, always recommend best buy! Only issue was trying to get the dryer repaired was three weeks out.
I would recommend this to a friendWasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, 2 months working perfect so far, good quality
I would recommend this to a friendA+
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the AI function and the Alexa app makes it easy stay connected
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. Love the smart features and alerts when loads are done. Also, loving the fact that you don’t need to put detergent for each load and it just auto feeds from the supply in the machine.
I would recommend this to a friendSamsung front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good unit Went from top load to this new front load unit I should had spend the money since the beginning on the from load unit , really good, quiet good spinning capabilities
I would recommend this to a friendAmazing beautiful machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended for all its new AI function in having one of the best user experience.
I would recommend this to a friendNot what I was expecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very pretty. However, I’m not really satisfied with the way it washes. My clothes remain pretty wet even though I put it at the highest spinning cycle . You cannot adjust any of the presets cycles (by adjust I mean like the time ,the temperature, soiled level etc.) Therefore you’re pretty much stuck with the manual cycle and the short load cycle. Which on those two , you can make adjustments to spin level, time , heat level , etc etc .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We see the importance of having a properly working washer, LRi92.
Here is a link to "Samsung washing machine won't spin or won't stop spinning": https://www.samsung.com/us/support/troubleshooting/TSG01000997/
I also shared this link/video about:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
The below link is the user manual for your model. Turn page 37 (Dry cycle settings and Wash cycle settings), pages 39-44, and page 64 (Troubleshooting - Load is wet at the end of a cycle) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220727174641213/MANUAL_USERS_WF8900B_WF6500B-AD_SimpleUX_UM_DC68-04386A-00_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145264465), which will help our team pull up your information.
Have a great day.
Melardo
frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff and delivery was superb. its your credit card people, youvan5 get to an warm body.
I would recommend this to a friend
