Customer Ratings & Reviews

Works great, large capacity, smart home integration. Whats not to love?!!

Nice machine - would have liked option for door to go either way -

Due to physical limitations i needed to have a front load washer this was on sale and it sounded perfect we bought the set to replace a top loader its an awsome set and beautiful !

Washes great! Has many settings. Doesn't move or vibrate during spin cycle.

Couldn’t be happier. Best washer ive ever owned. :)

I like the washer it's the best choice I made to buy it

If you're reading this review, please please believe the bad reviews. I had a wonderfully functioning GE set that was 7 years old. It was starting to smell odd and no cleaner tabs fixed it. Instead of opting to open the drum and clean the outside, I opted to buy a new washer dryer set. Enter this Samsung set. Worst mistake ever. It's past the return window so I cannot return it. Let's break this down: Washer: The washer does not clean my clothes no matter the soil level or temp set. There's barely any water in the drum during the cycle, no wonder it doesn't clean. "Pre soak" doesn't help either. There are still stains and stink on my clothes that I did not have this result when using the old GE. Dryer: The clothes/sheets, etc., ball up in the dryer and/or don't tumble thoroughly like my old GE did. There are wet spots all throughout the clothes whilst other parts of the clothes feel over-heated. It's so strange. Now the worst part of all is the insane amount of piling that is happening on everything! I don't know which is culprit - washer or dryer, but it's bad. Significantly noticeable. Clothes I had washed for years in my GE suddenly have piling. I wish I didn't purchase this set. I should have simply bought the same GE set or cleaned the drum on my old washer. Maybe Best Buy will see my review and out of the goodness of their heart, let me replace this set with GE. Please consider :) Oh, another negative is the location of the child lock. It's several steps into the settings. My old GE just had a simple double button press.

It is an amazing washer. It is also quiet. I have no complain.

I was looking for a great washer and this does not disappoint. It definitely is modern looking ,and it well send you a message once it is done. Works great when your busy and then you can go to the next load.

Really good quality so far. Washes clothes very well.

The washer is great but the Dryer takes extra cycles to dry

Love it!! Wish they were higher off the ground but love them

I love this washer. It washes a load in half the time as my old washer and clothes come out sparkling clean.

Upgraded to new washers. It works great and is quiet

Not installed yet but after reading all the features, I love it already

Great washer and dryer! Lots of options for different types of fabrics

It washes well, but started leaking after 3 months. A good to get the warranty in case these type is issues happen. The app notification when it's done washing is a nice feature.

I would rate this a little higher if we didn’t have issues with the door seal. Door seal has leaked and had to be replaced once and appears we may be having the issue again. It was replace free of charge but still an inconvenience. Water leaking on a newly laid floor. Outside of that, I have seen a decrease in water usage and electrical usage since buying the pair.

No issues what so ever and very happy with the washer machine.

This is the best washer I have ever owned. Highly recommend