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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent wash quality, quiet operation, and ample capacity of the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash. Many appreciate its energy efficiency and sleek design. However, some users noted that the spin cycle can be quite loud. Overall, the positive feedback significantly outweighs the negative comments regarding this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 301 reviews
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is absolutely great! An awesome buy I will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was overwhelmed with all the new technology. After getting familiar with all the bells and whistles, I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed! best washer out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer & washer in 2023 and I love the functionality LOVE THE OPTIONS and you can manage this right from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing the product prestine the delivery guys outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice over all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i have an issue with is i got the black brushed steel color and the face of the washer has some kind of chemical that was maybe used diring manufacuring that etch into front leaving streaking i cant get off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it love it love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs quiet and washes and dries quickly.I love my. New washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. It senses whats in the load and does everything automatically for me. It also pairs with my phone so I get notified when loads are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung premium washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks awesome and had no issues so far. I wish the automatic soap dispenser would be incorporated into all models and would not need an upgrade since this is premium model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything is supposed to. No issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone mentioned mildew, so i just leave the door open a bit after use and no issues. Been perfect for over a year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this washer and dryer bundle. It’s very modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever one like it so for its new so we will just have to see how it go's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quality enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when she squeezes, the door swings very hard. But it heavy, and its good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! We ordered a washing machine and a drier , everything was delivered in time and very friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Not fan of mounting kit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Only complain was that it was slightly larger than last one we had so didn’t fit well in laundry room but looks very nice. They also initially gave us the wrong mounting bracket. When they replaced it for the correct one, the washer and dryer aren’t flush. The dryer is a little further back so it looks weird but it’s not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, nice product, awesome price ❤️ you can never go wrong with bestbuy deals and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Washer and Dryer set! I can set all of my cycle options from my phone and get a notification once the cycle is complete. Do yourself a favor and get this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome. You can put the setting through your phone and send to washer. It lets you know when wash is done. Love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clothes don't always get clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter how small of a load I put in; it doesn't always get clothes clean. My husband's shirts come out with deodorant still on them. Compared to my last washer that was a top load, this one is awful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the performance of your washer, BrandyS. Let's get this taken care of.

      We suggest referring to the resources below to address your washer's concerns. Please click the hyperlinks and watch the instructional video (If available) for tips.

      Clothes are not clean after washing in the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149940744, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 2 out of 5 stars

    Don’t do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but I don’t like this washer at all. I used to have an Electrolux in another home and I cannot believe that I went with this one. It gets so sour and smelly. Do yourself a favor and skip this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure your washer always functions at its best, PamelaO. Let's help you.

      To address the sour and smelly odor of your washer, please click the link and follow the hyperlink to watch the embedded video (If available) for helpful tips.

      Samsung washing machine or laundry smells bad (Please choose what kind of odor is coming from your washer):
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149930956, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and highly quality I’m so happy description ok

    I would recommend this to a friend