Customer Ratings & Reviews
- Model:
- WF53BB8700AVUS
- SKU:
- 6507620
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer highly for its quiet operation, ease of use, and large capacity. Users also appreciate the quality of the wash, energy efficiency, and sleek design. However, some customers have noted that the spin cycle can be quite loud.
This summary was generated by AI based on customer reviews.
Small
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small on the inside. Can barely wash blankets and comes out super wet and soggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OmarA, it must be frustrating if you can barely wash a blanket, and it comes out soaking wet. We are here to help you.
We recommend that if you wash a blanket, ensure it has a capacity of 7 lb (3.0 kg) or less and only one blanket or bedding at a time. Also, we suggest you use your bedding cycle.
Here is a link to your user manual for details. Turn to page 30, "STEP 4 Determine the load capacity", and page 38, "Cycle overview (Bedding)."
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6700B-MD_SimpleUX_EN.pdf
I have also shared this link if your laundry is still soaking wet after using your washing machine. Please click on the embedded word.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148733469) to help our team pull up your information.
Have a great day.
^Camille
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wifi and app feature. Very easy to set up your self
I would recommend this to a friendWORTH IT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer set was a HUGE upgrade from the old one we had. It’s worth every penny
I would recommend this to a friendGreat Washer compare to LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this noew Samsung. It connects with the APPS and we can control it remotely.
I would recommend this to a friendSamsung Lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and it works perfectly! no issues with delivery on this item
I would recommend this to a friendDon’t do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but I don’t like this washer at all. I used to have an Electrolux in another home and I cannot believe that I went with this one. It gets so sour and smelly. Do yourself a favor and skip this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure your washer always functions at its best, PamelaO. Let's help you.
To address the sour and smelly odor of your washer, please click the link and follow the hyperlink to watch the embedded video (If available) for helpful tips.
Samsung washing machine or laundry smells bad (Please choose what kind of odor is coming from your washer):
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149930956, to help our team locate your information when you message us.
Have a great day.
-John
Clothes don't always get clean.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't matter how small of a load I put in; it doesn't always get clothes clean. My husband's shirts come out with deodorant still on them. Compared to my last washer that was a top load, this one is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your washer, BrandyS. Let's get this taken care of.
We suggest referring to the resources below to address your washer's concerns. Please click the hyperlinks and watch the instructional video (If available) for tips.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149940744, to help our team locate your information when you message us.
Have a great day.
-John
samsung washer review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features & size of the drum, it doesn't tangle the clothes.
I would recommend this to a friendWorks well but the app is useless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the app is useless. It's better of to use the options on the Washer instead of using the app.
I would recommend this to a friendExcellent product. Great support by Best Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great support by Best Buy!! Excellent product. Great support by Best Buy!!
No, I would not recommend this to a friendSamsung Bespoke Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt wait to get my new Bespoke Samsung Washer. I Love it!
I would recommend this to a friendReview of Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and functional washer. Excellent service by Best Buy.
I would recommend this to a friendSmart, Simple but effective.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart sleek design. It was very easy to connect with the 'smart things' app. I like that it has plenty of settings to customize each cycle. Pick and choose from various default cycle settings or create your own. I was a little skeptical about the smart dial but it is very easy to maneuver.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a++++++++++++++++++++++++++++++++++++ rated
I would recommend this to a friendLove the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look of the washer. It’s able to be stacked and fit right in my kitchen
I would recommend this to a friendSamsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase! Highly recommend!!
I would recommend this to a friendGarbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. This washing machine lasted 23 months before completely stopping. Samsung says it’s out of warranty so my responsibility to pay for repairs.
No, I would not recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and efficient washer. Cleans fast and does a good job.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bluetooth and notifications, never forget my laundry again!
I would recommend this to a friendSuggestion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make the installation and use easier to do. Good product over
I would recommend this to a friend