Customer Ratings & Reviews
- Model:
- WF53BB8700AVUS
- SKU:
- 6507620
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer highly for its quiet operation, ease of use, and large capacity. Users also appreciate the quality of the wash, energy efficiency, and sleek design. However, some customers have noted that the spin cycle can be quite loud.
This summary was generated by AI based on customer reviews.
Washer squeaks after a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had the set for a month and the washer is already squeaking. After spending over $2000 on a washer and dryer, I would expect top quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We recognize your feelings regarding your washer making a squeaking sound. We would love to help you.
We recommend checking the link below, which includes steps to help you with the squeaking sound your washer makes. Please scroll down to "Squealing, squeaking, or grinding" and watch the video fully for more details.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148639642) to help our team pull up your information when you message us.
Thank you.
-Kimberly
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a new motherboard after only 2.5 years of use. I am really disappointed . DO NOT BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about what occurs with the washer.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica