Customer Ratings & Reviews

Great washer. A lot of function. Slick design. Control from phone, AI and etc.

Nice unit! Works great and the staff very helpful and knowledgeable. Fast load up time didn't have to wait long at all! Recommend this location and product!

Since we're a family of 5 now I decided to replace our older smaller washer and dryer to cut down on time spent on laundry. These new units hold a lot but they have drastically increased my time doing laundry. The washer can't seem to balance it self to spin all the water out so I'm having to take everything out untangle it and put it back in for a spin. Quick wash says 28 minutes but it will take over an hour to get all the water out. Dryer immediately tangles and balls everything up. So when the cycle is "done" I have to take it all out, untangle and undo the wads of soaking wet things and start another cycle. Took 3 cycles to dry the sheets off 2 twin beds. Almost a whole day just to end up with heavily wrinkled sheets and clothes. I don't understand how fresh out the dryer everything is so wrinkled. My other units were smaller and i had to do more loads but i got 5 beds worth of linens and towels done in ONE day. Returning immediately. Do not recommend!!

I love this washing machine. It's easily to use..

A clean profile and clean clothes, what more could you ask for? oh yeah, there are no funky odors from the door even if you leave it closed after ever load you wash! A big improvement over the old front load washing machines!

The washer has worked fine so far!!! It chimes when the cycle is over so you are aware of it ending. There are several different settings and it’s very quiet during the cycle.

It was great fantastic I love it quiet I can put heavy loads

Product is awesome, 1st installation was the worse, took several weeks for a new machine and proper installation. Best buy has good products, installation team needs to be reevaluated.

Love it! Super simple to operate with so many options. Who knew that a pop-up on my tv telling me the cycle is done was necessary.

The washer dryer was great. Only one issue with dryer within the first month and Samsung took care of it swiftly.

Love it! Love the extra capacity. We have to learn to readjust to the larger load size than before.

Well, this is the second go-around. After two years the first one gave way. While working this item was among the best washers I have had the chance to use. Very effective in cleaning clothes. What saves this review is the Geek Squad warranty I purchased at the point of sale.

Excellent Washing machine. We are still learning about all that it does but it works perfectly. Love that it controls the dryer.

Love it! I wanted this washer and dryer but was expensive I found it in store used and saved a lot and I love it

Great unit... no complaints so far. Tons of options and easy to work with.

Great washer. It works well and is quiet during the rinse cycles.

Best of it’s class very large washer which is great when you have 5 kids

The washer was easy to use, washes everything quickly and the app is easy to navigate.

This washer is perfect for me. Versatile settings, plenty big enough for a king size comforter!

Washer works well. Biggest complaint is that water sits in the door well so every time when you are finished with laundry you have to dry it out to keep a mildew smell from your clothes