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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent wash quality, quiet operation, and ample capacity of the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash. Many appreciate its energy efficiency and sleek design. However, some users noted that the spin cycle can be quite loud. Overall, the positive feedback significantly outweighs the negative comments regarding this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 297 reviews
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clean profile and clean clothes, what more could you ask for? oh yeah, there are no funky odors from the door even if you leave it closed after ever load you wash! A big improvement over the old front load washing machines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is the second go-around. After two years the first one gave way. While working this item was among the best washers I have had the chance to use. Very effective in cleaning clothes. What saves this review is the Geek Squad warranty I purchased at the point of sale.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has worked fine so far!!! It chimes when the cycle is over so you are aware of it ending. There are several different settings and it’s very quiet during the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love the extra capacity. We have to learn to readjust to the larger load size than before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super simple to operate with so many options. Who knew that a pop-up on my tv telling me the cycle is done was necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. Biggest complaint is that water sits in the door well so every time when you are finished with laundry you have to dry it out to keep a mildew smell from your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Excellent combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washing machine. We are still learning about all that it does but it works perfectly. Love that it controls the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommend this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It works well and is quiet during the rinse cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    I bought it used and love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wanted this washer and dryer but was expensive I found it in store used and saved a lot and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of it’s class very large washer which is great when you have 5 kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderfully easy set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was easy to use, washes everything quickly and the app is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for me. Versatile settings, plenty big enough for a king size comforter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good uses full

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer very good easy to uses Lick kids also uses aney time or if completely massage aslo so that lick Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is really good and the machine is very efficient. No noisy surprises. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new washer, easy to use and we got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Very frustrating

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we're a family of 5 now I decided to replace our older smaller washer and dryer to cut down on time spent on laundry. These new units hold a lot but they have drastically increased my time doing laundry. The washer can't seem to balance it self to spin all the water out so I'm having to take everything out untangle it and put it back in for a spin. Quick wash says 28 minutes but it will take over an hour to get all the water out. Dryer immediately tangles and balls everything up. So when the cycle is "done" I have to take it all out, untangle and undo the wads of soaking wet things and start another cycle. Took 3 cycles to dry the sheets off 2 twin beds. Almost a whole day just to end up with heavily wrinkled sheets and clothes. I don't understand how fresh out the dryer everything is so wrinkled. My other units were smaller and i had to do more loads but i got 5 beds worth of linens and towels done in ONE day. Returning immediately. Do not recommend!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlyH,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and extremely easy to use. Would recommend to anyone not wanting to spend so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good function……. Loving it………….

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, everything is working perfectly and the machines are good for big conforter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good easy tro isntalle and us

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy tro isntalle and use. The color are nice and discrete. The size is convencional

    I would recommend this to a friend
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