Customer Ratings & Reviews
- Model:
- NSG6DB850012AA
- SKU:
- 6568983
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the air fryer, ease of use, and stylish design of the Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Sous Vide. Many appreciate the air fryer's effectiveness and the oven's ability to produce juicy results. The range's intuitive operation and simple cleaning are also frequently praised. Its attractive appearance is another significant positive aspect for buyers.
This summary was generated by AI based on customer reviews.
Disappointment.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful of what you receive. Two days after the delivery we started to notice a gas leak inside the stove if it wasn’t for the gas company come out and located the leak we would have ran into a nasty outcome. I’m very disappointed I wasn’t offered a discount of anything for putting our lives at risk. Only thing they did was offer a replacement. Also the stove tops were very off and didn’t fit properly. BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Poor design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor controls to handle various options. The clock does not stay on. Samsung says it is their Engineering Preference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Varun A,
It sounds like you're experiencing frustration with the clock not staying on and the limited controls for managing options. Let us help.
This range model has sleep mode where the control enters it when not used for a while, this in turn turns off the display. To have the clock always displayed the range has to have Smart Control turned on while connected to a wireless connection. I have shared the user manual link of this model below. Please turn to page 36 for enabling and connecting the Smart Control feature.
https://downloadcenter.samsung.com/content/UM/202412/20241220134853663/O_DG68-01614A-04_IB_FULL_NX9100D_EN.pdf
We would love to learn more about the various options you have in mind so we can help you explore any alternative settings or workarounds to make things easier. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148127095 to help our team pull up your information.
Leo
Love our new stove-oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Oven operation is an uphill battle but we will prevail or get some 10 year old kid to show us. We’d buy it again and DO recommend it.
I would recommend this to a friendMP123
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really cool and functions well. Lots of versatility in the burner and oven types. The gas oven does cook foods really fast though.
I would recommend this to a friend- Pros mentioned:Air fryer
Died in the first two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it worked well. Third time we used the oven and the electronics in it died. Currently in for a replacement. Hopefully this was just a random issue and not representative of the product overall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable range at home. We want to speak to you directly and get more information about your range and why it stopped working so that we can provide better assistance and update you on your replacement range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148760195) to help our team pull up your information.
Have a great day.
^Camille
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It’s safe for kids. We love it!!
I would recommend this to a friendRange Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at Best Buy was phenomenal. We got a quick delivery and installed ourselves. Couldn't be more pleased.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color , good quality , Samsung products are great
I would recommend this to a friendComplete top to bottom stove.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can cook on the real stove. I don't like a counter top stove.
I would recommend this to a friendOven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good just got it but seems to be nice and big stovetop cook area
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase. My wife loves it. Needed an upgrade
I would recommend this to a friendNothing smart. You cant turn off burner or oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected. Theres nithing smart in this oven range. You can’t turn off oven or burner from smart thing app. A child mistakenly turn on tge iven and it was on for 8-9 hours. If stuffs was left in the oven, my house could have burnt fown
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your disappointment about being unable to turn the oven off from the application. Let us help.
Below is the user manual link for your model. See page 36 for more information about turning the oven off remotely.
https://downloadcenter.samsung.com/content/UM/202412/20241220134853663/O_DG68-01614A-04_IB_FULL_NX9100D_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148129720) to help our team pull up your information when you message us.
Thank you.
-Angelica
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys was very professional, on time I totally recommend.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fantastic devise and service. On time delivery.
I would recommend this to a friendGreat Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile, has many options, can be controlled by phone through mobile app, heats up fast!
I would recommend this to a friendSamsung Bespoke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice product. Well worth the investment. I love it.
I would recommend this to a friend
Love love love
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much ! The safety features are incredible!
I would recommend this to a friendNice stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking stove. I am happy with it and its functionality
I would recommend this to a friendGreat modern design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in the kitchen. The button design looks more robust and live the smart features
I would recommend this to a friendPerfect stove, the best I've ever had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great stove that is easy to surface clean and the temps are easy to set,
I would recommend this to a friend