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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,339.99

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Ease of Cleaning

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Smart Oven Camera's oven camera feature. The design and appearance are also well-received, with customers appreciating its minimalist design and sleek, clean look.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t received it yet still waiting but it’s the match to my microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Watch who delivers your Best Buy items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is amazing, delivery was fishy the drivers wanted cash

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! The technology is unique. I Recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience. The stove came with an internal gas canister. I bought it in an open box thinking that Best Buy would certify and check this product before selling it again. Although I put the Greek Squer insurance on it, I still haven't been able to get a technician to repair, check, or replace the product. I went to the store. They told me to call Samsung. I called Samsung. It turns out that it doesn't have an IMEI and neither Samsung nor Best Buy takes responsibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 week old and having issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was professionally installed by bestbuy. The griddle stopped igniting after one week.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We know the feeling of dealing with a range with a griddle that does not ignite. Let us assist.

      Below is a link to help correct the knob's performance. Browse the guide until the "One burner doesn't ignite" for the troubleshooting steps. You may also check the attached link about cleaning the gas cooktop.

      The burner does not ignite, and other ignition issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148086356) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range, delivery and set-up by Best Buy personnel was on time and professional. Use of range has been easy and clean up a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, setup was simple, and the dual burner is intense! Easy connection to the smart things app and everything. Kicks out more heat from the back vents when the oven is on than I expected, but maybe that's normal.

    I would recommend this to a friend
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